hardMultiple ChoiceObjective-mapped
MD-102 Practice Question: A company uses Microsoft Intune to manage iOS…
A company uses Microsoft Intune to manage iOS devices. The administrator configures a device compliance policy that requires a minimum OS version of 15.0. Users report that devices running iOS 14.8 are marked non-compliant even after updating to iOS 15.0. What is the most likely cause?
⚠ Common exam trap
A common mix-up: candidates assume the compliance policy is evaluated in real-time or that a successful OS update automatically triggers a compliance re-evaluation, when in fact Intune relies on scheduled or manual check-ins to refresh device state.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The device has not checked in with Intune after the update
The most likely cause is that the device has not checked in with Intune after the update. Intune relies on periodic check-ins to evaluate compliance; if the device updated to iOS 15.0 but hasn't completed a check-in, Intune still sees the last reported OS version (14.8) and marks it non-compliant. A forced sync or waiting for the next scheduled check-in resolves this.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The device has not checked in with Intune after the update
Why this is correct
Compliance evaluation occurs at check-in; if the device hasn't checked in, status remains.
- ✗
The compliance policy requires a grace period
Why it's wrong here
Grace period is for non-compliance actions, not for evaluation.
- ✗
The update was not applied successfully
Why it's wrong here
If the update was applied, the OS version would change, but check-in still needed.
- ✗
The compliance policy is not assigned to the correct user group
Why it's wrong here
Assignment is important but would affect all devices, not just updated ones.
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Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Compliance
Compliance is the process of ensuring that an organization follows laws, regulations, standards, and internal policies that apply to its operations and data handling.
Key term
Device compliance
Device compliance is the process of ensuring that a device meets an organization's security and configuration policies before it can access network resources.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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