hardMultiple SelectObjective-mapped
MD-102 Practice Question: A company uses Microsoft Intune to manage devices
A company uses Microsoft Intune to manage devices. They have a Windows 10 device that is non-compliant due to missing required updates. The administrator reviews the device and sees the update status shows 'Pending restart'. Which THREE actions should the administrator take to resolve the compliance issue?
⚠ Common exam trap
Candidates often assume waiting for an automatic restart (Option D) is sufficient, but Intune compliance policies do not enforce restarts; the administrator must take proactive steps like syncing and restarting to resolve the pending restart state.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check the Update Rings policy for deferral settings.
Update Rings policy deferral settings can delay the installation of required updates, causing the device to show a 'Pending restart' status without actually applying the updates. By checking and adjusting these deferral settings, the administrator can ensure updates are installed promptly, resolving the non-compliance issue.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Check the Update Rings policy for deferral settings.
Why this is correct
Deferrals may delay update installation.
- ✓
Sync the device with Intune.
Why this is correct
Sync triggers a compliance evaluation.
- ✓
Restart the device.
Why this is correct
Restart completes the update installation.
- ✗
Wait for the automatic restart from the compliance policy.
Why it's wrong here
Compliance policy does not force restart.
- ✗
Re-enroll the device in Intune.
Why it's wrong here
Re-enrollment is not required.
Visual reference
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Compliance
Compliance is the process of ensuring that an organization follows laws, regulations, standards, and internal policies that apply to its operations and data handling.
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.