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MB-920 Practice Question: Describe the core capabilities of the finance and operations apps

A retail company uses Dynamics 365 Commerce integrated with Finance and Operations. They want to synchronize real-time inventory data between the online store and the back office. Which capability should they enable?

⚠ Common exam trap

Many exam-takers confuse the Real-time Service (option D) with real-time inventory synchronization, but the Real-time Service is designed for point-of-sale operations like payment processing or inventory lookups, not for continuous data distribution between the online store and back office.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Retail Server and Channel Data Distribution

Retail Server and Channel Data Distribution is the Dynamics 365 Commerce component designed to synchronize real-time inventory data between the online store and the back office. It uses a push-based mechanism to distribute master data and transactional data from the headquarters to channel databases, ensuring that inventory levels are updated promptly for e-commerce operations.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Commerce Data Exchange: Async Service

    Why it's wrong here

    Async Service is for customer and order data, not real-time inventory.

  • Commerce Data Exchange: Synch Service

    Why it's wrong here

    Synch Service is for product data, not real-time inventory synchronization.

  • Retail Server and Channel Data Distribution

    Why this is correct

    This enables real-time inventory synchronization between online store and back office.

  • Commerce Data Exchange: Real-time Service

    Why it's wrong here

    Real-time Service is for pricing and availability, not inventory synchronization.

Visual reference

Client Server SYN (seq=100) SYN-ACK (seq=200, ack=101) ACK (ack=201) Connection established — data transfer begins

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.