MB-910 Describe Dynamics 365 Sales Practice Question
Which TWO record types can be created directly from a Lead in Dynamics 365 Sales?
⚠ Common exam trap
A common mix-up: candidates assume an Account is always created directly from a Lead, but in reality, it is optional and depends on configuration, while the Opportunity and Contact are the two mandatory record types created during lead qualification.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Opportunity
In Dynamics 365 Sales, when you qualify a lead, the system can automatically create an Opportunity and a Contact record. The Opportunity is the core sales entity that tracks the potential deal through its lifecycle, while the Contact represents the individual associated with the lead. Both are direct outcomes of the lead qualification process.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Quote
Why it's wrong here
Quotes are created from opportunities.
- ✓
Opportunity
Why this is correct
Qualified leads can become opportunities.
- ✗
Account
Why it's wrong here
Account is created as part of lead qualification, but the question asks for records created directly; typically Opportunity and Contact are the primary results.
- ✓
Contact
Why this is correct
Leads can be converted to contacts upon qualification.
- ✗
Invoice
Why it's wrong here
Invoices are created from orders.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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