This MB-910 practice question tests your understanding of describe dynamics 365 customer insights. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO of the following are valid data source types in Dynamics 365 Customer Insights?
Oracle Database
Why wrong: Oracle is not a standard data source.
Microsoft Excel
Excel is a supported data source.
Azure SQL Database
Azure SQL Database is supported.
Salesforce
Why wrong: Salesforce is not a built-in connector in Customer Insights.
Adobe Analytics
Why wrong: Adobe Analytics is not a native data source.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Microsoft Excel
Microsoft Excel is a valid data source type in Dynamics 365 Customer Insights because it supports importing data from flat files, including .xlsx and .csv formats, via the ingestion pipeline. This allows users to bring in customer data from spreadsheets for unification and segmentation without requiring a database connection.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Oracle Database
Why it's wrong here
Oracle is not a standard data source.
Microsoft Excel
Why this is correct
Excel is a supported data source.
Related concept
Read the scenario before looking for a memorised answer.
Azure SQL Database
Why this is correct
Azure SQL Database is supported.
Related concept
Read the scenario before looking for a memorised answer.
Salesforce
Why it's wrong here
Salesforce is not a built-in connector in Customer Insights.
Adobe Analytics
Why it's wrong here
Adobe Analytics is not a native data source.
Common exam traps
The trap here is that candidates often confuse 'valid data source types' with 'integration possibilities'—just because a system can be connected via Power Query or custom code does not mean it is a native, built-in data source type in Customer Insights.
Detailed technical explanation
Dynamics 365 Customer Insights uses Power Query as its primary data ingestion engine, which supports a wide range of connectors including Azure SQL Database, Microsoft Excel, and Dataverse. Under the hood, Excel files are processed via the OData protocol or direct file parsing, while Azure SQL Database uses T-SQL queries to pull data. A real-world scenario is a marketing team combining CRM data from Azure SQL with offline event attendance data from Excel to create a unified customer profile for targeted campaigns.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
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FAQ
Describe Dynamics 365 Customer Insights — This question tests Describe Dynamics 365 Customer Insights — Read the scenario before looking for a memorised answer..
The correct answer is: Microsoft Excel — Microsoft Excel is a valid data source type in Dynamics 365 Customer Insights because it supports importing data from flat files, including .xlsx and .csv formats, via the ingestion pipeline. This allows users to bring in customer data from spreadsheets for unification and segmentation without requiring a database connection.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 11, 2026
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.
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