Explore the core capabilities of customer engagement apps in Dynamics 365 →easyMultiple SelectObjective-mapped
MB-910 Practice Question: Explore the core capabilities of customer engagement apps in Dynamics 365
Which TWO of the following are core entities in Dynamics 365 Sales?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Lead
Lead and Opportunity are core entities in Dynamics 365 Sales, used to track potential customers and sales deals. Order and Invoice are part of order processing and billing, not core sales entities. Case is primarily a customer service entity. Therefore, the correct answers are D (Lead) and E (Opportunity).
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Order
Why it's wrong here
Part of order processing.
- ✗
Invoice
Why it's wrong here
Part of finance.
- ✗
Case
Why it's wrong here
Part of Customer Service.
- ✓
Lead
Why this is correct
Core entity for potential sales.
- ✓
Opportunity
Why this is correct
Core entity for active deals.
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