MB-910 Describe Dynamics 365 Field Service Practice Question
Which TWO of the following are benefits of using Connected Field Service?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Proactive maintenance based on IoT alerts
Connected Field Service enables proactive maintenance by receiving IoT alerts before a failure (Option A), and it can automatically create work orders from those device signals (Option B). Option C is incorrect because real-time technician tracking is a feature of scheduling, not Connected Field Service. Option D is incorrect because inventory management is handled by other modules. Option E is incorrect because manual scheduling is not a benefit; Connected Field Service automates processes.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Proactive maintenance based on IoT alerts
Why this is correct
IoT alerts allow proactive action before failure.
- ✓
Automatic work order creation from device signals
Why this is correct
Connected Field Service can auto-create work orders.
- ✗
Real-time technician location tracking
Why it's wrong here
Location tracking is from schedule board, not Connected Field Service.
- ✗
Inventory management and replenishment
Why it's wrong here
Inventory management is separate from Connected Field Service.
- ✗
Manual scheduling of technicians
Why it's wrong here
Manual scheduling is not a benefit of Connected Field Service.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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