MB-910 Describe Dynamics 365 Field Service Practice Question
Which TWO features in Dynamics 365 Field Service help reduce travel time for technicians? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Optimization of schedules using Resource Scheduling Optimization
Options B and E are correct. Resource Scheduling Optimization minimizes travel time by efficiently scheduling and routing technicians. Geolocation and mapping integration provides optimized routes and real-time navigation. Option A is incorrect because inventory management deals with parts, not travel reduction. Option C is incorrect because the customer portal is for self-service, not travel. Option D is incorrect because work order templates standardize processes but do not directly reduce travel time.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Inventory management
Why it's wrong here
Inventory management deals with parts, not travel.
- ✓
Optimization of schedules using Resource Scheduling Optimization
Why this is correct
RSO optimizes travel between jobs.
- ✗
Customer portal for self-service
Why it's wrong here
Customer portal does not impact technician travel.
- ✗
Work order templates
Why it's wrong here
Templates standardize work but do not reduce travel.
- ✓
Geolocation and mapping integration
Why this is correct
Mapping helps technicians navigate efficiently.
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