MB-910 Describe Dynamics 365 Sales Practice Question
Which TWO features are part of Dynamics 365 Sales Insights? (Choose two.)
⚠ Common exam trap
Test-takers frequently confuse standard Dynamics 365 Sales features (like Business Process Flows, Goal Management, and Email Templates) with the AI-powered Sales Insights add-on, which specifically includes predictive scoring and relationship analytics.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Predictive Lead Scoring
Predictive Lead Scoring is a core feature of Dynamics 365 Sales Insights that uses machine learning models to analyze historical lead data and assign a score indicating the likelihood of conversion. This helps sales teams prioritize high-value leads and improve efficiency by focusing on leads most likely to close.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Predictive Lead Scoring
Why this is correct
Part of Sales Insights.
- ✓
Relationship Analytics
Why this is correct
Part of Sales Insights.
- ✗
Business Process Flows
Why it's wrong here
Standard feature, not part of Sales Insights.
- ✗
Goal Management
Why it's wrong here
Standard feature.
- ✗
Email Templates
Why it's wrong here
Standard productivity feature.
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