MB-910 Describe Dynamics 365 Field Service Practice Question
Which TWO features are included in Dynamics 365 Field Service mobile app? (Choose 2)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Offline access to work orders
Offline access to work orders and barcode scanning for inventory are key features of the Dynamics 365 Field Service mobile app, enabling technicians to work without connectivity and to scan items. Resource scheduling optimization (A) is a backend scheduling feature, not part of the mobile app. Customer self-service portal (B) is a separate web portal for customers. IoT alert configuration (C) is performed in the backend, not on the mobile app.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Resource scheduling optimization
Why it's wrong here
RSO is a backend optimization engine.
- ✗
Customer self-service portal
Why it's wrong here
Customer portal is a separate web app.
- ✗
IoT alert configuration
Why it's wrong here
IoT alert configuration is done in the backend, not mobile app.
- ✓
Offline access to work orders
Why this is correct
Mobile app supports offline mode.
- ✓
Barcode scanning for inventory
Why this is correct
Mobile app includes barcode scanning.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.