This MB-910 practice question tests your understanding of describe dynamics 365 customer insights. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which THREE data sources can be used to ingest data into Dynamics 365 Customer Insights?
Power BI dataflows
Correct: Power BI dataflows can be used as a source.
Microsoft Dataverse
Correct: Dataverse is a common data source.
SharePoint Online
Why wrong: Wrong: SharePoint is not a supported data source.
Azure Blob Storage
Correct: Azure Blob Storage is a supported data source.
Microsoft Excel files
Why wrong: Wrong: Excel files are not directly supported as a data source.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Power BI dataflows
Power BI dataflows are a valid data source for Dynamics 365 Customer Insights because they allow you to ingest, transform, and load data from various sources (e.g., databases, files, or cloud services) into Customer Insights. This integration leverages the Common Data Model to ensure data consistency and supports scheduled refreshes for up-to-date analytics.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Power BI dataflows
Why this is correct
Correct: Power BI dataflows can be used as a source.
Related concept
Read the scenario before looking for a memorised answer.
Microsoft Dataverse
Why this is correct
Correct: Dataverse is a common data source.
Related concept
Read the scenario before looking for a memorised answer.
SharePoint Online
Why it's wrong here
Wrong: SharePoint is not a supported data source.
Azure Blob Storage
Why this is correct
Correct: Azure Blob Storage is a supported data source.
Related concept
Read the scenario before looking for a memorised answer.
Microsoft Excel files
Why it's wrong here
Wrong: Excel files are not directly supported as a data source.
Common exam traps
The trap here is that candidates often assume any common data source like SharePoint or Excel is supported, but Microsoft specifically restricts direct ingestion to Power BI dataflows, Dataverse, and Azure Blob Storage to ensure data governance and schema compatibility.
Detailed technical explanation
Dynamics 365 Customer Insights uses a data ingestion pipeline that supports Power BI dataflows (which can pull from over 100 connectors), Microsoft Dataverse (for seamless integration with other Dynamics 365 apps), and Azure Blob Storage (for bulk data uploads via CSV or Parquet files). Under the hood, the system maps ingested data to the Common Data Model to unify entities, enabling AI-driven insights like customer segmentation and predictive scoring. A real-world scenario involves a retailer using Power BI dataflows to combine sales data from SQL Server with web analytics from Google Analytics, then enriching it with Dataverse customer profiles.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A media company stores terabytes of video archives that are accessed once a year for audit purposes. Moving these objects to a cold storage tier (Azure Archive, S3 Glacier, or Google Nearline) costs a fraction of hot storage. Questions like this test whether you understand storage tiers, access frequency tradeoffs, and retrieval latency requirements.
What to study next
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FAQ
Describe Dynamics 365 Customer Insights — This question tests Describe Dynamics 365 Customer Insights — Read the scenario before looking for a memorised answer..
The correct answer is: Power BI dataflows — Power BI dataflows are a valid data source for Dynamics 365 Customer Insights because they allow you to ingest, transform, and load data from various sources (e.g., databases, files, or cloud services) into Customer Insights. This integration leverages the Common Data Model to ensure data consistency and supports scheduled refreshes for up-to-date analytics.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.
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