Explore the core capabilities of customer engagement apps in Dynamics 365 →hardMultiple SelectObjective-mapped
MB-910 Practice Question: Explore the core capabilities of customer engagement apps in Dynamics 365
Which THREE actions can be performed using Dynamics 365 Sales Hub? (Choose three.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create and manage quotes and orders
Correct answers: A, B, D. Dynamics 365 Sales Hub is a sales-focused application that allows users to create and manage quotes and orders, leverage AI-driven relationship analytics, and manage opportunities and track the sales pipeline. Option C (product lifecycle management) is part of Dynamics 365 Supply Chain Management, not Sales Hub. Option E (marketing segments) belongs to Dynamics 365 Marketing.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Create and manage quotes and orders
Why this is correct
Sales Hub allows creating quotes and converting them to orders.
- ✓
Use AI-driven relationship analytics
Why this is correct
Sales Hub includes Sales Insights with relationship analytics.
- ✗
Manage product lifecycle from design to retirement
Why it's wrong here
Product lifecycle management is in Supply Chain Management.
- ✓
Manage opportunities and track sales pipeline
Why this is correct
Sales Hub provides opportunity management and pipeline views.
- ✗
Create and manage marketing segments
Why it's wrong here
Marketing segments are created in Dynamics 365 Marketing.
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