MB-910 Describe Dynamics 365 Sales Practice Question
A salesperson wants to view key performance indicators (KPIs) such as pipeline value and win rate on their personal dashboard. What should they create?
⚠ Common exam trap
A common mix-up: candidates confuse a personal dashboard with a system dashboard, assuming any dashboard can be personalized, but only personal dashboards are user-owned and editable by the individual salesperson.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Personal dashboard
A personal dashboard in Dynamics 365 Sales allows a salesperson to configure and view their own KPIs, such as pipeline value and win rate, using built-in charts and data from the sales entity. This is the correct tool because it is user-specific, customizable, and designed for individual performance monitoring without requiring system-wide changes.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Personal dashboard
Why this is correct
Personal dashboards can be customized with KPIs from various views.
- ✗
Chart
Why it's wrong here
A chart is a single visualization, not a dashboard with multiple KPIs.
- ✗
System dashboard
Why it's wrong here
System dashboards are shared and cannot be personalized by individual users.
- ✗
Power BI report
Why it's wrong here
Power BI reports require separate licensing and are not native personal dashboards.
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