MB-910 Describe Dynamics 365 Sales Practice Question
A sales rep wants to send a personalized quote to a customer directly from Dynamics 365 Sales. The quote should include line items with prices and discounts. Which entity should the rep use to create the quote?
⚠ Common exam trap
Test-takers frequently confuse the sequence of the sales process and think a quote can be created from a lead or order, but Microsoft explicitly tests that quotes are created from opportunities in the standard sales pipeline.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Opportunity
In Dynamics 365 Sales, quotes are created from opportunities because the opportunity entity captures the sales context (customer needs, budget, timeline) and serves as the parent record for generating a quote with line items, prices, and discounts. The 'Quote' entity is directly accessible from the opportunity record via the 'Quote' subgrid or the 'Create Quote' command, ensuring that the quote inherits relevant opportunity data.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Lead
Why it's wrong here
Leads are initial contacts, not for quotes.
- ✗
Order
Why it's wrong here
Orders are created after the quote is accepted.
- ✓
Opportunity
Why this is correct
Quotes are created from opportunities with line items and discounts.
- ✗
Invoice
Why it's wrong here
Invoices are for billing after order.
Go deeper
Related to this question
About these practice questions
This MB-910 question is part of Courseiva's 941-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.