MB-910 Describe Dynamics 365 Sales Practice Question
A sales rep needs to quickly find a relevant document or presentation to send to a prospect during a call. Which feature in Dynamics 365 Sales allows them to access recommended content?
⚠ Common exam trap
Many exam-takers confuse the Relationship assistant (which provides general alerts) with content-specific AI features, or they assume SharePoint alone provides recommendations, when in fact the AI-driven Content suggestions feature is required for proactive, context-aware document retrieval.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Content suggestions (Sales Insights)
Content suggestions (Sales Insights) is the correct answer because it uses AI to analyze the context of a sales call, such as the prospect's name or company, and automatically recommends relevant documents, presentations, or emails from the CRM. This feature is specifically designed to help sales reps quickly find and share content without manual searching, directly addressing the need during a live call.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
OneDrive for Business
Why it's wrong here
OneDrive is personal and not for team content suggestions.
- ✗
SharePoint document libraries
Why it's wrong here
SharePoint libraries store documents but don't suggest them.
- ✗
Relationship assistant
Why it's wrong here
Relationship assistant suggests actions, not documents.
- ✓
Content suggestions (Sales Insights)
Why this is correct
Content suggestions use AI to recommend documents for the current context.
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