MB-910 Describe Dynamics 365 Customer Insights Practice Question
A company wants to use Customer Insights to enrich customer profiles with external demographic data. Which feature should they use to bring in this external data?
⚠ Common exam trap
It's easy for candidates to confuse 'Data sources' (ingestion) with 'Relationships' (data modeling), thinking that linking external data requires defining relationships rather than importing the data first.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Data sources
To enrich customer profiles with external demographic data in Dynamics 365 Customer Insights, you use the 'Data sources' feature. This allows you to connect to and ingest data from external systems, such as third-party demographic providers, by configuring a new data source (e.g., via Power Query connectors). The ingested data is then unified into the customer profile, enabling enrichment without needing custom code.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Data sources
Why this is correct
Data sources allow importing external data.
- ✗
Relationships
Why it's wrong here
Relationships define how tables relate.
- ✗
Measures
Why it's wrong here
Measures are calculated metrics.
- ✗
Predictions
Why it's wrong here
Predictions are AI models.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.