MB-910 Describe Dynamics 365 Sales Practice Question
A company uses Dynamics 365 Sales and wants to integrate with Microsoft Teams to allow sales representatives to collaborate on deals without leaving Teams. They want to be able to view and update opportunity records, see activity feeds, and launch meetings directly from Teams. The company also wants to use AI to summarize meeting notes and suggest next steps. Which set of features should they deploy?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Dynamics 365 app for Teams and Sales Copilot for Teams.
Dynamics 365 app for Teams provides record access and activity feeds. Sales Copilot in Teams provides AI meeting summaries and next steps. Conversations are for calls, not meetings. File sharing is basic.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Use Power Automate to send updates to a Teams channel.
Why it's wrong here
No interactive record viewing or AI.
- ✗
Microsoft Teams integration with SharePoint for document sharing.
Why it's wrong here
No record access or AI summaries.
- ✓
Dynamics 365 app for Teams and Sales Copilot for Teams.
Why this is correct
App provides record access; Copilot provides AI summaries and suggestions.
- ✗
Dynamics 365 app for Teams and enable conversation intelligence.
Why it's wrong here
Conversation intelligence is for phone calls, not meetings.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.