MB-910 Describe Dynamics 365 Sales Practice Question
A company uses Dynamics 365 Sales and wants to enable salespeople to receive proactive recommendations for next actions on their accounts and opportunities. Which AI feature should be enabled?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Relationship Assistant
Relationship Assistant (Sales Insights) provides proactive recommendations such as 'Send an email' or 'Schedule a meeting'. Option B is wrong because Predictive Opportunity Scoring scores opportunities based on likelihood to close. Option C is wrong because Predictive Lead Scoring scores leads based on conversion probability. Option D is wrong because Notes analysis analyzes notes for sentiment and key topics, but does not provide proactive recommendations for next actions.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Relationship Assistant
Why this is correct
This provides AI-powered action recommendations.
- ✗
Predictive Opportunity Scoring
Why it's wrong here
This scores opportunities, not recommends actions.
- ✗
Predictive Lead Scoring
Why it's wrong here
This scores leads, not recommends actions.
- ✗
Notes analysis
Why it's wrong here
This analyzes notes, not recommends actions.
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