- A
Include all users, exclude break-glass accounts, require MFA for Azure portal, and use 'Locations' condition to specify untrusted locations
This correctly includes all users except break-glass accounts and uses location condition to require MFA only from untrusted locations.
- B
Include all users, require MFA for Azure portal, and exclude all administrators
Why wrong: Excluding all administrators would leave them unprotected, which is not the requirement.
- C
Include break-glass accounts, require MFA for Azure portal, and block access from untrusted locations
Why wrong: Including break-glass accounts would require them to use MFA, which is not desired for emergency access. Blocking access from untrusted locations is too restrictive.
- D
Include all users, require MFA for Azure portal, and exclude break-glass accounts
Why wrong: Including all users and requiring MFA is correct, but the exclusion of break-glass accounts is not mentioned in the stem as a separate condition; the stem already says 'all users except break-glass accounts' so the policy should explicitly exclude them.
Quick Answer
The correct answer is to include all users, exclude break-glass accounts, require MFA for the Azure portal, and use the Locations condition to specify untrusted locations. This configuration is correct because break-glass accounts must remain accessible without MFA during outages to prevent total lockout, while the Locations condition ensures MFA is only triggered from untrusted networks, not from trusted corporate IPs. On the AZ-500 exam, this scenario tests your understanding of Conditional Access policy scope and the critical security principle of emergency access resilience. A common trap is forgetting to exclude break-glass accounts or incorrectly applying MFA to all locations instead of only untrusted ones. Remember the memory tip: “Include everyone, exclude emergency, target untrusted locations” to keep the policy both secure and resilient.
AZ-500 Secure identity and access Practice Question
This AZ-500 practice question tests your understanding of secure identity and access. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You are the security administrator for a company that uses Microsoft Entra ID. You need to configure a Conditional Access policy that applies to all users except the emergency break-glass accounts. The policy must require multi-factor authentication (MFA) when accessing the Azure portal from a location that is not trusted. What should you include in the policy?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Include all users, exclude break-glass accounts, require MFA for Azure portal, and use 'Locations' condition to specify untrusted locations
Option A is correct because it includes all users, excludes the emergency break-glass accounts to ensure they remain accessible during outages, requires MFA for the Azure portal, and uses the 'Locations' condition to target untrusted locations. This configuration aligns with the requirement to enforce MFA only when accessing Azure portal from untrusted locations, while preserving access for break-glass accounts.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Include all users, exclude break-glass accounts, require MFA for Azure portal, and use 'Locations' condition to specify untrusted locations
Why this is correct
This correctly includes all users except break-glass accounts and uses location condition to require MFA only from untrusted locations.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Include all users, require MFA for Azure portal, and exclude all administrators
Why it's wrong here
Excluding all administrators would leave them unprotected, which is not the requirement.
- ✗
Include break-glass accounts, require MFA for Azure portal, and block access from untrusted locations
Why it's wrong here
Including break-glass accounts would require them to use MFA, which is not desired for emergency access. Blocking access from untrusted locations is too restrictive.
- ✗
Include all users, require MFA for Azure portal, and exclude break-glass accounts
Why it's wrong here
Including all users and requiring MFA is correct, but the exclusion of break-glass accounts is not mentioned in the stem as a separate condition; the stem already says 'all users except break-glass accounts' so the policy should explicitly exclude them.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often forget to include the 'Locations' condition to scope the MFA requirement to untrusted locations, leading them to choose Option D which requires MFA for all Azure portal access, not just from untrusted locations.
Detailed technical explanation
How to think about this question
Conditional Access policies evaluate conditions like 'Locations' using named locations (IP ranges or countries) or 'Any location' vs. 'All trusted locations'. The 'Locations' condition allows granular control, such as requiring MFA only when the sign-in originates from an untrusted IP range, while trusted locations (e.g., corporate network) bypass MFA. Break-glass accounts are typically excluded via a dynamic group or direct user exclusion to prevent lockout during authentication failures.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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Secure identity and access — study guide chapter
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FAQ
Questions learners often ask
What does this AZ-500 question test?
Secure identity and access — This question tests Secure identity and access — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Include all users, exclude break-glass accounts, require MFA for Azure portal, and use 'Locations' condition to specify untrusted locations — Option A is correct because it includes all users, excludes the emergency break-glass accounts to ensure they remain accessible during outages, requires MFA for the Azure portal, and uses the 'Locations' condition to target untrusted locations. This configuration aligns with the requirement to enforce MFA only when accessing Azure portal from untrusted locations, while preserving access for break-glass accounts.
What should I do if I get this AZ-500 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 25, 2026
This AZ-500 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AZ-500 exam.
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