A company uses Azure AD Identity Protection. They want to automatically block sign-ins that have a high user risk level, but only for users in the 'Finance' department. They also want to require MFA for medium user risk level for all users (including Finance) when sign-in risk is not blocked. They have already created a Conditional Access policy for the Finance department that has a condition of 'User risk level: High' and a grant control of 'Block access'. What additional configuration is needed to also require MFA for all users with medium user risk?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Best answer
Create a second Conditional Access policy targeting all users with condition 'User risk level: Medium' and grant control 'Require multi-factor authentication'
A separate policy for medium user risk applied to all users will require MFA when medium risk is detected. The existing policy will continue to block Finance users with high risk. Policy evaluation is not mutually exclusive; the block takes precedence for high risk, and the MFA requirement applies for medium risk.
Distractor review
Modify the existing policy to include 'User risk level: Medium' and change the grant control to 'Require multi-factor authentication'
Modifying the existing policy to cover both high and medium user risk would require MFA for medium risk but would also remove the block for high risk (or require MFA for high risk, which is not the requirement). The policy cannot have different grant controls for different risk levels within the same policy.
Distractor review
Use Identity Protection's 'User risk policy' instead of Conditional Access
Identity Protection's user risk policy uses the same risk levels but is applied globally. It cannot be scoped to specific departments (Finance) for the block action while requiring MFA for all users. Conditional Access is needed for the department scope.
Distractor review
Create a new Conditional Access policy with condition 'User risk level: Medium' and grant control 'Block access'
Blocking access for medium user risk is more restrictive than required. The requirement is to require MFA, not block.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Related practice questions
Related AZ-500 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
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Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
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FAQ
Questions learners often ask
What does this AZ-500 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Create a second Conditional Access policy targeting all users with condition 'User risk level: Medium' and grant control 'Require multi-factor authentication' — Conditional Access policies evaluate separately. The existing policy only covers high user risk for Finance. To require MFA for medium user risk for all users, a second Conditional Access policy must be created targeting all users with condition 'User risk level: Medium' and grant control 'Require MFA'. Modifying the existing policy to include both high and medium risk would not work because a single policy cannot block high risk for Finance and require MFA for medium risk for everyone; the block would apply to Finance for high risk but the MFA requirement for medium risk would also apply to Finance (which is acceptable, but the policy would not cover non-Finance users). The correct approach is separate policies.
What should I do if I get this AZ-500 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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