The answer is to add the service desk analysts as owners of the App-Support group. This is correct because group ownership in Microsoft Entra ID is a delegation model that separates identity management from Azure resource permissions; owners can manage group membership directly without ever receiving Azure RBAC roles that grant access to resources like VMs or storage accounts. On the AZ-104 exam, this scenario tests your understanding of Entra ID administrative units and the principle of least privilege—a common trap is confusing group owner rights with Azure RBAC, but remember that group ownership only controls the group’s membership, not the resources the group might access. A key memory tip is to think of the group owner as a “membership gatekeeper” who can let people in or out of the group but cannot touch the resources behind the gate.
AZ-104 Manage Azure Identities and Governance Practice Question
This AZ-104 practice question tests your understanding of manage azure identities and governance. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Exhibit
Microsoft Entra ID
Group name: App-Support
Type: Security
Owners: None
Members: 28 users
Requirement: Service desk analysts must add and remove employees from App-Support each week. They must not receive permissions to Azure subscriptions, resource groups, or resources.
Current approach: Analysts sign in with their regular work accounts.
Based on the exhibit, what should you configure so the analysts can manage group membership without granting Azure resource permissions?
Microsoft Entra ID
Group name: App-Support
Type: Security
Owners: None
Members: 28 users
Requirement: Service desk analysts must add and remove employees from App-Support each week. They must not receive permissions to Azure subscriptions, resource groups, or resources.
Current approach: Analysts sign in with their regular work accounts.
A
Assign the service desk analysts the User Administrator role in Microsoft Entra ID.
Why wrong: This role can manage many directory objects, not just one application group. It is broader than the requirement and increases privilege unnecessarily.
B
Add the service desk analysts as owners of the App-Support group.
Group ownership lets those analysts manage membership for that specific group without giving them Azure resource permissions. This is the least-privilege approach for delegating ongoing membership changes.
C
Create separate local administrator accounts for each analyst.
Why wrong: Local administrator accounts are unrelated to Microsoft Entra group membership and would not delegate control over the cloud group.
D
Assign Contributor on the subscription to the service desk analysts.
Why wrong: Contributor grants broad Azure resource management permissions and does not solve Entra group membership delegation. It is far more access than needed.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Add the service desk analysts as owners of the App-Support group.
Option B is correct because adding the service desk analysts as owners of the App-Support group grants them the ability to manage group membership directly within Microsoft Entra ID (formerly Azure AD) without assigning any Azure RBAC permissions on resources. Group owners can add or remove members from the group, but they do not inherit any permissions to manage Azure resources like VMs or storage accounts.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Assign the service desk analysts the User Administrator role in Microsoft Entra ID.
Why it's wrong here
This role can manage many directory objects, not just one application group. It is broader than the requirement and increases privilege unnecessarily.
✓
Add the service desk analysts as owners of the App-Support group.
Why this is correct
Group ownership lets those analysts manage membership for that specific group without giving them Azure resource permissions. This is the least-privilege approach for delegating ongoing membership changes.
Related concept
Read the scenario before looking for a memorised answer.
✗
Create separate local administrator accounts for each analyst.
Why it's wrong here
Local administrator accounts are unrelated to Microsoft Entra group membership and would not delegate control over the cloud group.
✗
Assign Contributor on the subscription to the service desk analysts.
Why it's wrong here
Contributor grants broad Azure resource management permissions and does not solve Entra group membership delegation. It is far more access than needed.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse Microsoft Entra ID administrative roles (like User Administrator) with the more granular group ownership delegation, assuming that managing group membership requires a broader directory role rather than simply being added as an owner of the specific group.
Detailed technical explanation
How to think about this question
In Microsoft Entra ID, group ownership is a delegated administration model where owners can manage group membership, update group properties, and approve or deny membership requests, but they have no inherent Azure RBAC permissions. This is implemented via the 'owner' relationship in the Microsoft Graph API, where the group's 'owners' property contains references to user objects. A real-world scenario is when a helpdesk team needs to control access to an application by adding/removing users from a security group that is used for role assignments, without giving them the ability to modify the Azure resources themselves.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A media company stores terabytes of video archives that are accessed once a year for audit purposes. Moving these objects to a cold storage tier (Azure Archive, S3 Glacier, or Google Nearline) costs a fraction of hot storage. Questions like this test whether you understand storage tiers, access frequency tradeoffs, and retrieval latency requirements.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this AZ-104 question in full detail.
Manage Azure Identities and Governance — This question tests Manage Azure Identities and Governance — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Add the service desk analysts as owners of the App-Support group. — Option B is correct because adding the service desk analysts as owners of the App-Support group grants them the ability to manage group membership directly within Microsoft Entra ID (formerly Azure AD) without assigning any Azure RBAC permissions on resources. Group owners can add or remove members from the group, but they do not inherit any permissions to manage Azure resources like VMs or storage accounts.
What should I do if I get this AZ-104 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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