Exhibit
Current assignments for RG-App: - HelpDeskGroup -> Reader - PlatformAdmins -> Contributor Business requirement: - HelpDeskGroup can start, stop, and restart VMs only - HelpDeskGroup must not manage NICs, disks, or other resources
Based on the exhibit, the help desk team must be able to restart virtual machines in RG-App, but they must not be able to create, delete, or resize VMs. What is the best action?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Assign Virtual Machine Contributor to HelpDeskGroup at the subscription scope.
This grants far more than restart capability and at the subscription scope it applies to more resources than needed, which violates least privilege.
Distractor review
Assign Contributor to HelpDeskGroup at RG-App.
Contributor is too broad because it allows many resource management actions beyond restarting VMs, including creating and deleting resources in the resource group.
Best answer
Create a custom RBAC role that allows VM start, restart, and deallocate actions, then assign it at RG-App.
A custom role is the best fit when no built-in role is narrow enough. Assigning it at the resource group scope limits the permission to RG-App, while the role itself can be restricted to only the VM operational actions that the help desk needs.
Distractor review
Assign Owner to HelpDeskGroup at RG-App and use Azure Policy to block unwanted changes.
Owner is even more permissive than Contributor, and Azure Policy does not replace authorization. Policy can enforce compliance, but it does not narrow RBAC permissions for the team.
Common exam trap
Common exam trap: authentication is not authorization
Logging in proves the user can authenticate. It does not automatically mean the user is allowed to enter privileged or configuration mode. Watch for AAA authorization, privilege level and command authorization details.
Technical deep dive
How to think about this question
This kind of question is testing the difference between identity and permission. A user may successfully log in to a router because authentication is working, but still fail to enter configuration mode because authorization is missing, misconfigured or mapped to a lower privilege level.
KKey Concepts to Remember
- Authentication checks who the user is.
- Authorization controls what the user is allowed to do after login.
- Privilege levels affect access to EXEC and configuration commands.
- AAA, TACACS+ and RADIUS can separate login success from command access.
TExam Day Tips
- Do not assume successful login means full administrative access.
- Look for words such as cannot enter configuration mode, privilege level, authorization or command access.
- Separate login problems from permission problems before choosing the answer.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
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Question 2
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Question 3
You are deploying a Windows Server VM for an internal app. The VM must support Secure Boot and vTPM later, its OS disk must survive host moves, and the team wants the lowest-cost managed disk tier that still behaves like a normal writable OS disk. Which two choices should you make? Select two.
Question 4
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Question 5
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Question 6
You need to create a storage account that provides the lowest-cost redundant storage for non-critical data and only needs protection against local disk or server failure within a single datacenter. Which redundancy option should you choose?
FAQ
Questions learners often ask
What does this AZ-104 question test?
Authentication checks who the user is.
What is the correct answer to this question?
The correct answer is: Create a custom RBAC role that allows VM start, restart, and deallocate actions, then assign it at RG-App. — A custom RBAC role assigned at RG-App is the best choice because the requirement is narrower than any common built-in role. The role can include only the VM operational actions needed for start, stop, restart, or deallocate, while excluding create, delete, resize, and non-VM permissions. Scoping the assignment to the resource group keeps the access limited to the intended workload. Why others are wrong: Virtual Machine Contributor and Contributor both grant broader management rights than required, which increases risk. Owner is the broadest option and is inappropriate for a help desk function. Azure Policy cannot reduce the authorization surface of RBAC; it only governs compliance behavior.
What should I do if I get this AZ-104 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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