- A
A rootkit infection that the antivirus failed to detect.
Why wrong: Rootkits are stealthy, but the antivirus scan would likely detect common rootkits.
- B
The server has not been restarted for an extended period and has pending updates.
Lack of restarts can lead to resource exhaustion, and pending updates may address performance bugs.
- C
A heavily fragmented hard drive.
Why wrong: Fragmentation affects file access speed but does not cause service start failures.
- D
A memory leak in the custom application.
Why wrong: While possible, the event log shows service start failures, not memory leaks.
Question 248 of 1,000
easyMultiple ChoiceObjective-mapped
SSCP Practice Question: A small business uses a single Windows Server…
This SSCP practice question tests your understanding of sscp exam topics. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A small business uses a single Windows Server 2016 machine that also acts as a domain controller, file server, and runs a custom application for inventory management. The server recently exhibited slow performance and frequent crashes. The system administrator runs antivirus and finds no malware. The event log shows several 'Event ID 7000' errors from the Service Control Manager, indicating certain services failed to start. The administrator also notices that the server has not been restarted in 180 days and has several pending updates. What is the most likely cause of the performance issues?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"most likely"Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The server has not been restarted for an extended period and has pending updates.
Option B is correct. The server has not been restarted for 180 days and has pending updates. Over time, system resource exhaustion can occur, and pending updates often include critical fixes and performance improvements. The Event ID 7000 errors indicate services failing to start, which can result from resource constraints or the need for updates. A reboot is required to apply updates and clear temporary issues. Option A is incorrect because antivirus found no malware and there is no evidence of a rootkit. Option C is incorrect because a fragmented hard drive would not cause service start failures. Option D is incorrect because while a memory leak is possible, the evidence points to the lack of maintenance and updates as the most likely cause.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
A rootkit infection that the antivirus failed to detect.
Why it's wrong here
Rootkits are stealthy, but the antivirus scan would likely detect common rootkits.
- ✓
The server has not been restarted for an extended period and has pending updates.
Why this is correct
Lack of restarts can lead to resource exhaustion, and pending updates may address performance bugs.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
A heavily fragmented hard drive.
Why it's wrong here
Fragmentation affects file access speed but does not cause service start failures.
- ✗
A memory leak in the custom application.
Why it's wrong here
While possible, the event log shows service start failures, not memory leaks.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Trap categories for this question
Command / output trap
While possible, the event log shows service start failures, not memory leaks.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A security analyst at a medium-sized enterprise encounters this scenario during an investigation or architecture review. The correct answer reflects best practice for the specific threat or control described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Security exam questions test whether you can match controls to threats in context — not just recall definitions.
What to study next
Got this wrong? Here's your next step.
Identify which SSCP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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FAQ
Questions learners often ask
What does this SSCP question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: The server has not been restarted for an extended period and has pending updates. — Option B is correct. The server has not been restarted for 180 days and has pending updates. Over time, system resource exhaustion can occur, and pending updates often include critical fixes and performance improvements. The Event ID 7000 errors indicate services failing to start, which can result from resource constraints or the need for updates. A reboot is required to apply updates and clear temporary issues. Option A is incorrect because antivirus found no malware and there is no evidence of a rootkit. Option C is incorrect because a fragmented hard drive would not cause service start failures. Option D is incorrect because while a memory leak is possible, the evidence points to the lack of maintenance and updates as the most likely cause.
What should I do if I get this SSCP question wrong?
Identify which SSCP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This SSCP practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSCP exam.
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