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CISSP Practice Question: Is troubleshooting a site-to-site IPsec VPN…

A security engineer is troubleshooting a site-to-site IPsec VPN between two firewalls. The tunnel status shows Phase 1 is up but Phase 2 is not. Which of the following is the most likely cause?

⚠ Common exam trap

ISC2 often tests the distinction between Phase 1 and Phase 2 failures, and the trap here is that candidates mistakenly attribute Phase 2 failures to authentication or encryption mismatches, which actually affect Phase 1, not the traffic selector negotiation in Phase 2.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Mismatched proxy IDs (traffic selectors)

Phase 1 (IKE SA) establishes a secure channel for key exchange, while Phase 2 (IPsec SA) negotiates the specific traffic to be encrypted. If Phase 1 is up but Phase 2 fails, the most common cause is a mismatch in proxy IDs (traffic selectors), such as local/remote subnets or ports, which prevents the two peers from agreeing on which traffic to protect. This is distinct from authentication or encryption mismatches, which would typically cause Phase 1 to fail.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Incorrect pre-shared key

    Why it's wrong here

    An incorrect pre-shared key (PSK) would cause the Internet Key Exchange (IKE) Phase 1 to fail, not Phase 2. During Phase 1, the PSK is used as a shared secret to authenticate the IPSec peers and derive initial cryptographic keys for securing the IKE communication channel itself. If the PSKs do not match on both ends, the mutual authentication process cannot complete successfully, preventing the establishment of the IKE Security Association (SA) necessary for any subsequent Phase 2 negotiation.

  • Mismatched authentication algorithm

    Why it's wrong here

    A mismatched authentication algorithm would also lead to a failure during IKE Phase 1. In Phase 1, peers negotiate and agree upon cryptographic parameters, including the authentication algorithm (e.g., MD5, SHA-1, SHA-256) used to ensure the integrity and authenticity of the IKE messages exchanged. If the configured algorithms do not align or if one peer proposes an unsupported algorithm, the IKE Phase 1 SA cannot be established, thereby halting the tunnel setup before Phase 2 can even commence.

  • Firewall rule blocking IKE traffic

    Why it's wrong here

    A firewall rule blocking IKE traffic would prevent the establishment of IKE Phase 1. IKE uses specific UDP ports, typically 500 for IKEv1 and 4500 for NAT traversal, to initiate and conduct its negotiation. If a firewall on either peer or an intermediate network device blocks these essential ports, the initial IKE messages cannot reach their destination, effectively stopping the entire IPSec tunnel setup process at its earliest stage, long before Phase 2 parameters are considered.

  • Mismatched proxy IDs (traffic selectors)

    Why this is correct

    Mismatched proxy IDs, also known as traffic selectors, are a common cause for IKE Phase 2 failures. Proxy IDs define the specific source and destination IP addresses, subnets, and protocols that are permitted to traverse the IPSec tunnel and will be protected by the IPSec Security Association (SA). If the local and remote proxy IDs do not precisely match, the Phase 2 SA cannot be successfully established, even if Phase 1 completed, thus preventing the actual data encryption tunnel from forming.

Visual reference

192.168.1.0 /24 256 addresses (254 usable) 192.168.1.0 /25 Subnet A 128 addr (126 usable) 192.168.1.128 /25 Subnet B 128 addr (126 usable) Borrowing 1 bit from host portion creates 2 subnets (/25)

Quick reference

VPN Protocol Comparison

ProtocolPortEncryptionAuthenticationUse Case
IKEv2 / IPsecUDP 500 / 4500AES-256Certificates / PSKSite-to-site & remote access
SSL / TLS VPNTCP 443TLS 1.3Certificates / MFAClientless remote access
L2TP / IPsecUDP 1701AES (IPsec)PSK / CertificatesLegacy remote access
WireGuardUDP 51820ChaCha20Public keysModern high-performance VPN
PPTPTCP 1723MPPE (weak)MS-CHAPv2Legacy — avoid in production

PPTP is considered insecure. IKEv2/IPsec and SSL VPN are the current recommended options.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISSP practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISSP exam.