A hospital uses a patient portal that allows patients to access their medical records. The portal has experienced multiple brute-force login attempts. The risk manager wants to identify the most critical risk scenario. Which of the following should be prioritized?
Breach of medical records can lead to legal penalties, identity theft, and harm to patients.
Why this answer
The most critical risk scenario from brute-force login attempts is unauthorized access to patient medical records, as this directly compromises patient privacy and violates HIPAA regulations. While denial of service is a concern, the primary impact of successful brute-force attacks is data breach, not service availability. The risk manager must prioritize the confidentiality of protected health information (PHI) over other operational risks.
Exam trap
The trap here is that candidates may focus on the immediate technical symptom (denial of service) rather than the primary business impact (unauthorized data access), which is the core of risk identification in CRISC.
How to eliminate wrong answers
Option A is wrong because denial of service from excessive login attempts is a temporary availability issue, not the most critical risk; brute-force attacks primarily aim to gain access, not to overwhelm the system, and rate limiting or account lockout policies can mitigate DoS. Option C is wrong because insufficient encryption of data in transit is a separate vulnerability related to data exposure during transmission (e.g., missing TLS), not directly caused by brute-force login attempts; the question focuses on the consequence of brute-force attacks, not encryption weaknesses. Option D is wrong because phishing attacks are a different attack vector involving social engineering to steal credentials, not a direct result of brute-force attempts; the scenario explicitly describes brute-force login attempts, not phishing.