A user receives a phone call from someone claiming to be from IT support, asking for their password to troubleshoot an issue. Which social engineering technique is being used?
Trap 1: Phishing
Phishing is typically conducted via email, not phone calls.
Trap 2: Baiting
Baiting involves offering something enticing (e.g., a USB drive) to lure the victim.
Trap 3: Vishing
Vishing is voice phishing, but the key element here is the false identity, which is pretexting.
- A
Phishing
Why it fails: Phishing is typically conducted via email, not phone calls.
- B
Pretexting
Pretexting involves inventing a fabricated scenario or false identity — here, posing as IT support — to manipulate the victim into divulging information. The attacker's impersonation and manufactured justification for requesting the password are the defining characteristics of this technique.
- C
Baiting
Why it fails: Baiting involves offering something enticing (e.g., a USB drive) to lure the victim.
- D
Vishing
Why it fails: Vishing is voice phishing, but the key element here is the false identity, which is pretexting.