Question 1mediummultiple choice
Full question →mediummultiple choiceObjective-mapped
A user reports that they can access internal websites but cannot access any external websites. Other users in the same subnet can access external sites. The user's IP configuration shows a correct IP, subnet mask, and default gateway. What is the most likely cause?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
The DNS server is not reachable.
If DNS were unreachable, the user would likely fail to resolve internal and external hostnames, but they can access internal sites, possibly by IP. However, the scenario states they can access internal websites (using names?) and others work, so DNS is probably fine.
B
Best answer
The proxy server settings are incorrect.
Incorrect proxy settings (e.g., pointing to a non-existent or wrong proxy) would prevent external access while allowing internal access if the proxy is bypassed for internal addresses. This is a common client-specific issue.
C
Distractor review
The default gateway is misconfigured.
If the default gateway were misconfigured, the user would likely not be able to reach any destinations outside their subnet, including internal websites on other subnets. They would also have no external access, but internal access works, so this is unlikely.
D
Distractor review
The web browser has a corrupted cache.
A corrupted browser cache might cause errors on certain sites but would not completely prevent access to all external websites. It would also affect internal sites if they are cached.
Common exam trap
Common exam trap: usable hosts are not the same as total addresses
Subnetting questions often tempt you into counting all addresses. In normal IPv4 subnets, the network and broadcast addresses are not usable host addresses.
Technical deep dive
How to think about this question
Subnetting questions test whether you can identify the network, broadcast address, usable range, mask and correct subnet. Slow down enough to calculate the block size correctly.
KKey Concepts to Remember
- CIDR notation defines the prefix length.
- Block size helps identify subnet boundaries.
- Network and broadcast addresses are not usable hosts in normal IPv4 subnets.
- The required host count determines the smallest suitable subnet.
TExam Day Tips
- Write the block size before choosing the subnet.
- Check whether the question asks for hosts, subnets or a specific address range.
- Do not confuse /24, /25, /26 and /27 host counts.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A network engineer needs to connect two switches located 400 meters apart. The cable run includes high electromagnetic interference from nearby machinery. The engineer decides to use fiber optic cabling. Which transceiver type and fiber combination should be used to ensure the link reaches 400 meters while remaining cost-effective?
Question 2
A network engineer is designing a new switched network and needs to ensure that broadcast traffic from one department does not reach another department's workstations. The engineer plans to use VLANs. Which of the following must be configured on the switches to isolate broadcast domains as intended?
Question 3
A security engineer is configuring a site-to-site VPN between two branch offices. The requirement is to encrypt all traffic between the two networks using IPsec. Which IPsec mode should be used to encrypt the entire IP packet including the original header?
Question 4
A network administrator is connecting two switches to increase bandwidth and provide redundancy. Which technology should be used to combine multiple physical links into a single logical link?
Question 5
A network administrator is experiencing issues where unauthorized devices are offering IP addresses to clients, causing connectivity problems. Which security feature should be enabled on switches to prevent this?
Question 6
A network administrator is troubleshooting a connectivity issue and suspects the problem is related to the physical cabling. At which layer of the OSI model should the administrator begin their investigation?
FAQ
Questions learners often ask
What does this N10-009 question test?
CIDR notation defines the prefix length.
What is the correct answer to this question?
The correct answer is: The proxy server settings are incorrect. — Since internal access works but external does not, and others on the same subnet work fine, the issue is likely client-specific. A misconfigured proxy server in the browser can cause this, as the proxy might be unavailable or configured for a different network.
What should I do if I get this N10-009 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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