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Network TroubleshootingmediumMultiple ChoiceObjective-mapped

N10-009 Network Troubleshooting Practice Question

A network technician is troubleshooting inter-VLAN routing. Hosts in VLAN 10 can communicate with hosts in VLAN 20, but cannot communicate with hosts in VLAN 30. All VLANs are configured on the same Layer 3 switch with SVIs. Which of the following should the technician verify FIRST?

⚠ Common exam trap

The N10-009 exam often tests the misconception that a missing VLAN on a trunk is the cause of inter-VLAN routing failure, but when all VLANs reside on the same Layer 3 switch, the SVI configuration is the first thing to verify.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The SVI for VLAN 30 is missing an IP address.

Since all VLANs are configured on the same Layer 3 switch with SVIs, inter-VLAN routing occurs internally. Hosts in VLAN 10 can reach VLAN 20, proving the Layer 3 switch is routing correctly for those VLANs. The failure to reach VLAN 30 most likely indicates that the SVI for VLAN 30 is missing an IP address, which prevents the switch from having a local interface to route traffic to that subnet.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • VLAN 30 is not allowed on the trunk port to the switch.

    Why it's wrong here

    Trunk ports are primarily used to carry traffic for multiple VLANs across inter-switch links, allowing VLANs to span multiple physical switches. In a scenario where all VLANs (VLAN 10, VLAN 20, VLAN 30) are configured on a single Layer 3 switch, inter-VLAN routing occurs internally on that switch via SVIs. Therefore, the configuration of trunk ports between switches is irrelevant to troubleshooting inter-VLAN communication issues within a single Layer 3 switch.

    When this WOULD be correct

    This would be correct if the Layer 3 switch were connected to a separate Layer 2 switch via a trunk, and hosts in VLAN 10 and 20 could reach VLAN 30 through that trunk, but the trunk port on the Layer 2 switch did not have VLAN 30 allowed.

  • The SVI for VLAN 30 is missing an IP address.

    Why this is correct

    An SVI (Switched Virtual Interface) serves as the Layer 3 interface for a VLAN, acting as the default gateway for all devices within that VLAN. For inter-VLAN routing to function, each SVI must be configured with a unique IP address within its respective VLAN's subnet. If the SVI for VLAN 30 is missing an IP address, the Layer 3 switch cannot route traffic into or out of VLAN 30, effectively isolating it from other VLANs like VLAN 10 and VLAN 20.

  • The default gateway on hosts in VLAN 10 is incorrect.

    Why it's wrong here

    If the default gateway configured on hosts in VLAN 10 were incorrect, those hosts would be unable to send traffic to any destination outside their local VLAN 10, including both VLAN 20 and VLAN 30. The problem statement implies a specific issue with reaching VLAN 30, suggesting that communication with VLAN 20 might still be functional. A broad connectivity failure for VLAN 10 hosts to all external networks would indicate an incorrect default gateway, not a targeted issue with a single VLAN.

    When this WOULD be correct

    In a scenario where hosts in VLAN 10 cannot communicate with any other VLAN (e.g., VLAN 20 and VLAN 30), but hosts within VLAN 10 can communicate, the first thing to verify would be the default gateway configuration on the hosts in VLAN 10.

  • The routing table does not have a route to VLAN 30.

    Why it's wrong here

    While a missing route to VLAN 30 in the routing table would indeed prevent inter-VLAN communication, the most common and direct cause for a directly connected VLAN's route to be absent is an unconfigured or administratively down SVI for that VLAN. A Layer 3 switch automatically adds a connected route to its routing table once an SVI is configured with an IP address and is in an 'up/up' state. Therefore, verifying and correctly configuring the SVI is the foundational step before troubleshooting the routing table for directly connected networks.

    When this WOULD be correct

    This option would be correct in a scenario where a Layer 3 switch has SVIs for all VLANs with correct IPs, but static or dynamic routing is not configured to reach a remote VLAN (e.g., VLAN 30 is on a different router). The technician must verify the routing table for a route to that subnet.

Option-by-option analysis

Why each answer is right or wrong

Understanding why wrong answers are wrong — and when they would be correct — is what separates a 750 score from a 900. The N10-009 exam frequently reuses these exact scenarios with slightly different constraints.

The SVI for VLAN 30 is missing an IP address.Correct answer

Why this is correct

An SVI (Switched Virtual Interface) serves as the Layer 3 interface for a VLAN, acting as the default gateway for all devices within that VLAN. For inter-VLAN routing to function, each SVI must be configured with a unique IP address within its respective VLAN's subnet. If the SVI for VLAN 30 is missing an IP address, the Layer 3 switch cannot route traffic into or out of VLAN 30, effectively isolating it from other VLANs like VLAN 10 and VLAN 20.

VLAN 30 is not allowed on the trunk port to the switch.Wrong answer — click to see why

Why this is wrong here

The question states all VLANs are configured on the same Layer 3 switch with SVIs, so inter-VLAN routing occurs within the switch. A trunk port is not involved in this scenario, making VLAN 30 not allowed on a trunk irrelevant.

★ When this WOULD be the correct answer

This would be correct if the Layer 3 switch were connected to a separate Layer 2 switch via a trunk, and hosts in VLAN 10 and 20 could reach VLAN 30 through that trunk, but the trunk port on the Layer 2 switch did not have VLAN 30 allowed.

Why candidates choose this

Candidates may confuse inter-VLAN routing on a single switch with a multi-switch topology where trunk ports are critical for VLAN propagation, leading them to incorrectly suspect a trunk misconfiguration.

The default gateway on hosts in VLAN 10 is incorrect.Wrong answer — click to see why

Why this is wrong here

The question states that hosts in VLAN 10 can communicate with VLAN 20 but not VLAN 30, indicating inter-VLAN routing is partially working. If the default gateway on VLAN 10 hosts were incorrect, they would not be able to reach any other VLAN, including VLAN 20.

★ When this WOULD be the correct answer

In a scenario where hosts in VLAN 10 cannot communicate with any other VLAN (e.g., VLAN 20 and VLAN 30), but hosts within VLAN 10 can communicate, the first thing to verify would be the default gateway configuration on the hosts in VLAN 10.

Why candidates choose this

Candidates often default to checking client-side configuration (default gateway) as a common cause of connectivity issues, without considering that partial connectivity (working with VLAN 20) rules out a global default gateway problem.

The routing table does not have a route to VLAN 30.Wrong answer — click to see why

Why this is wrong here

The routing table not having a route to VLAN 30 would cause inter-VLAN routing failure for all VLANs, but hosts in VLAN 10 can already communicate with VLAN 20, indicating routing is functional. The issue is specific to VLAN 30, suggesting a missing SVI IP rather than a missing route.

★ When this WOULD be the correct answer

This option would be correct in a scenario where a Layer 3 switch has SVIs for all VLANs with correct IPs, but static or dynamic routing is not configured to reach a remote VLAN (e.g., VLAN 30 is on a different router). The technician must verify the routing table for a route to that subnet.

Why candidates choose this

Candidates may assume that inter-VLAN routing failures are always due to missing routes, overlooking that SVIs must have IP addresses to enable routing. The symptom of partial connectivity (VLAN 10 to 20 works) suggests routing is active, making a missing route seem plausible.

Analysis generated from the official N10-009blueprint and verified against question context. The “when correct” sections are what AI assistants cite when candidates ask “what’s the difference between these options?”

Visual reference

Switch VLAN 10 Sales (192.168.10.0/24) PC-A PC-B VLAN 20 HR (192.168.20.0/24) PC-C PC-D Router VLANs isolate traffic — inter-VLAN routing requires a Layer 3 device

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This N10-009 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the N10-009 exam.