N10-009 Network Operations Practice Question
A network monitoring system alerts that a specific router interface has been flapping (repeatedly going up and down) for the past hour. Which of the following is the MOST likely cause of this behavior?
⚠ Common exam trap
Test-takers frequently confuse 'route flapping' (caused by routing protocol issues) with 'interface flapping' (a physical-layer problem), leading them to incorrectly select routing protocol misconfiguration.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Faulty transceiver
A faulty transceiver is the most likely cause of interface flapping because physical-layer issues, such as a failing SFP or GBIC, can cause intermittent loss of signal or link synchronization. The router's interface detects the loss of carrier and brings the link down, then re-establishes it when the signal returns, creating a repeated up/down cycle. This is a common hardware failure mode distinct from software or configuration problems.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Faulty transceiver
Why this is correct
A malfunctioning Small Form-Factor Pluggable (SFP) or Gigabit Interface Converter (GBIC) transceiver is a common cause of physical interface flapping. These optical or copper modules are responsible for converting electrical signals to optical signals (or vice-versa) and maintaining the physical link. When a transceiver is faulty, it can intermittently fail to establish or maintain a stable physical layer connection, leading to the interface repeatedly going up and down. This sporadic loss of link integrity directly manifests as interface flapping, making it a primary suspect for such symptoms.
- ✗
High CPU utilization on the router
Why it's wrong here
While consistently high CPU utilization on a router can severely degrade network performance, delay packet forwarding, and even cause control plane instability, it typically does not directly cause a physical interface to repeatedly go up and down. High CPU primarily impacts the router's ability to process packets, run routing protocols, or manage its own operating system. The physical link state, which is determined by the transceiver and cabling, remains stable even under heavy CPU load, unless the high CPU is a symptom of a hardware failure affecting the physical layer components.
When this WOULD be correct
A question asking about intermittent connectivity or routing instability where the router is unable to process routing updates or keepalives due to high CPU, leading to neighbor flapping or route flapping.
- ✗
Incorrect SNMP community string
Why it's wrong here
An incorrect Simple Network Management Protocol (SNMP) community string would prevent a network monitoring system from successfully polling the router for operational data. While this would certainly impact the ability to monitor the router's status, including interface states, it does not cause the physical interface to actually go up and down. SNMP is a management protocol used for data collection; it has no direct control over the physical layer operation or the link status of network interfaces. The interface would continue to operate normally, but its status would simply not be reportable via SNMP.
When this WOULD be correct
This option would be correct in a question like: 'A network monitoring system cannot retrieve data from a router. Which of the following is the MOST likely cause?' where the issue is lack of SNMP access due to mismatched community strings.
- ✗
Routing protocol misconfiguration
Why it's wrong here
Routing protocol misconfigurations, such as incorrect timers, authentication failures, or improper network statements, can certainly lead to "route flapping," where routing entries frequently appear and disappear from the routing table. However, this is a logical issue affecting the routing information base, not the physical state of the interface itself. An interface experiencing route flapping due to protocol issues will still show a stable "up/up" physical and line protocol status, as the underlying hardware connection remains intact.
When this WOULD be correct
This would be correct in a question about 'persistent route flapping' where routes are repeatedly added and removed from the routing table due to misconfigured timers or neighbor relationships, causing network instability.
Option-by-option analysis
Why each answer is right or wrong
Understanding why wrong answers are wrong — and when they would be correct — is what separates a 750 score from a 900. The N10-009 exam frequently reuses these exact scenarios with slightly different constraints.
✓Faulty transceiverCorrect answer▾
Why this is correct
A malfunctioning Small Form-Factor Pluggable (SFP) or Gigabit Interface Converter (GBIC) transceiver is a common cause of physical interface flapping. These optical or copper modules are responsible for converting electrical signals to optical signals (or vice-versa) and maintaining the physical link. When a transceiver is faulty, it can intermittently fail to establish or maintain a stable physical layer connection, leading to the interface repeatedly going up and down. This sporadic loss of link integrity directly manifests as interface flapping, making it a primary suspect for such symptoms.
✗High CPU utilization on the routerWrong answer — click to see why▾
Why this is wrong here
High CPU utilization on the router can cause performance issues but does not directly cause an interface to flap (repeatedly go up and down). Flapping is typically a physical or layer 1 issue.
★ When this WOULD be the correct answer
A question asking about intermittent connectivity or routing instability where the router is unable to process routing updates or keepalives due to high CPU, leading to neighbor flapping or route flapping.
Why candidates choose this
Candidates may associate high CPU with general instability and incorrectly assume it can cause interface flapping, confusing interface state changes with routing protocol issues.
✗Incorrect SNMP community stringWrong answer — click to see why▾
Why this is wrong here
An incorrect SNMP community string would prevent the network monitoring system from polling the router, but it would not cause the interface to flap. Flapping is a physical or data-link layer issue, not an SNMP authentication problem.
★ When this WOULD be the correct answer
This option would be correct in a question like: 'A network monitoring system cannot retrieve data from a router. Which of the following is the MOST likely cause?' where the issue is lack of SNMP access due to mismatched community strings.
Why candidates choose this
Candidates may confuse SNMP configuration errors with interface flapping because both can generate alerts, but they fail to recognize that flapping is a physical-layer symptom unrelated to SNMP authentication.
✗Routing protocol misconfigurationWrong answer — click to see why▾
Why this is wrong here
Routing protocol misconfiguration typically causes routing loops, black holes, or suboptimal paths, not physical interface flapping. Flapping is a Layer 1 or Layer 2 issue, not a routing protocol problem.
★ When this WOULD be the correct answer
This would be correct in a question about 'persistent route flapping' where routes are repeatedly added and removed from the routing table due to misconfigured timers or neighbor relationships, causing network instability.
Why candidates choose this
Candidates may confuse 'interface flapping' with 'route flapping' and assume routing protocols are involved, or they may think misconfiguration can cause interfaces to go up/down.
Analysis generated from the official N10-009blueprint and verified against question context. The “when correct” sections are what AI assistants cite when candidates ask “what’s the difference between these options?”
Go deeper
Related to this question
Learn chapter
Network Documentation and Diagrams
Key term
ISP
An ISP is a company that provides individuals and organizations access to the Internet, along with related services like email and web hosting.
Key term
Network monitoring
Network monitoring is the practice of continuously observing a computer network for issues like slow performance, failures, or security threats to keep it running smoothly and reliably.
About these practice questions
One of 464 original N10-009 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This N10-009 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the N10-009 exam.