A client obtains an IP address from a DHCP server but cannot resolve hostnames. The client can ping the default gateway and external IP addresses successfully. What is the most likely cause?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Incorrect subnet mask
An incorrect subnet mask would affect communication with devices on other subnets, but the client can ping external IPs, so the subnet mask is likely correct.
Best answer
DNS server misconfiguration
DNS is used for hostname resolution. If the DNS server address is wrong or unreachable, name resolution will fail even though IP connectivity works.
Distractor review
Default gateway not set
The client can ping external IPs, so the default gateway must be set and functioning.
Distractor review
Firewall blocking DNS
A firewall blocking DNS would also likely block other types of traffic, and the client can ping external IPs, so it is not the most likely cause.
Common exam trap
Common exam trap: usable hosts are not the same as total addresses
Subnetting questions often tempt you into counting all addresses. In normal IPv4 subnets, the network and broadcast addresses are not usable host addresses.
Technical deep dive
How to think about this question
Subnetting questions test whether you can identify the network, broadcast address, usable range, mask and correct subnet. Slow down enough to calculate the block size correctly.
KKey Concepts to Remember
- CIDR notation defines the prefix length.
- Block size helps identify subnet boundaries.
- Network and broadcast addresses are not usable hosts in normal IPv4 subnets.
- The required host count determines the smallest suitable subnet.
TExam Day Tips
- Write the block size before choosing the subnet.
- Check whether the question asks for hosts, subnets or a specific address range.
- Do not confuse /24, /25, /26 and /27 host counts.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A network engineer needs to connect two switches located 400 meters apart. The cable run includes high electromagnetic interference from nearby machinery. The engineer decides to use fiber optic cabling. Which transceiver type and fiber combination should be used to ensure the link reaches 400 meters while remaining cost-effective?
Question 2
A network engineer is designing a new switched network and needs to ensure that broadcast traffic from one department does not reach another department's workstations. The engineer plans to use VLANs. Which of the following must be configured on the switches to isolate broadcast domains as intended?
Question 3
A security engineer is configuring a site-to-site VPN between two branch offices. The requirement is to encrypt all traffic between the two networks using IPsec. Which IPsec mode should be used to encrypt the entire IP packet including the original header?
Question 4
A network administrator is connecting two switches to increase bandwidth and provide redundancy. Which technology should be used to combine multiple physical links into a single logical link?
Question 5
A network administrator is experiencing issues where unauthorized devices are offering IP addresses to clients, causing connectivity problems. Which security feature should be enabled on switches to prevent this?
Question 6
A network administrator is troubleshooting a connectivity issue and suspects the problem is related to the physical cabling. At which layer of the OSI model should the administrator begin their investigation?
FAQ
Questions learners often ask
What does this N10-009 question test?
CIDR notation defines the prefix length.
What is the correct answer to this question?
The correct answer is: DNS server misconfiguration — The client can communicate by IP, indicating network connectivity is working. The inability to resolve hostnames points to a DNS issue. The DNS server address may be missing or incorrect in the DHCP configuration, or the client's DNS cache may be corrupted. Default gateway is working as pings succeed. Subnet mask or firewall would affect IP communication, which is fine.
What should I do if I get this N10-009 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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