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FC0-U71 Practice Question: Refer to the exhibit

Exhibit

Refer to the exhibit.

$ ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
--- 8.8.8.8 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss

$ ping google.com
ping: google.com: Temporary failure in name resolution

Refer to the exhibit. A technician runs two ping commands. Based on the output, which of the following is the MOST likely cause?

⚠ Common exam trap

The ITF+ exam often tests the distinction between loopback and external pings to trap candidates into assuming a firewall or DNS issue, when the real problem is a physical or data link layer failure that prevents any external communication.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The network connection is down

The ping to the loopback address (127.0.0.1) succeeds, confirming that the TCP/IP stack is functioning correctly on the local host. However, the ping to the remote host (e.g., 8.8.8.8) fails, indicating that the issue lies beyond the local machine. Since the loopback test passes, the most likely cause is that the network connection (e.g., cable, NIC, switch port) is down, preventing any Layer 2 or Layer 3 communication with the external network.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The default gateway is unreachable

    Why it's wrong here

    Same as B, but B is more general. Since both fail, the network is down.

  • The network connection is down

    Why this is correct

    Both pings fail, indicating no network connectivity.

  • DNS server is misconfigured

    Why it's wrong here

    IP ping also fails, so it's not just DNS.

  • A firewall is blocking ICMP traffic

    Why it's wrong here

    Firewall might block ping, but DNS failure would not occur.

Visual reference

Client Server SYN (seq=100) SYN-ACK (seq=200, ack=101) ACK (ack=201) Connection established — data transfer begins

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This FC0-U71 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the FC0-U71 exam.