hardMultiple ChoiceObjective-mapped
FC0-U71 Practice Question: Refer to the exhibit
Exhibit
Error Log: [2025-01-15 14:32:10] Disk 0 - S.M.A.R.T. status: FAILURE PREDICTED [2025-01-15 14:32:10] Disk 0 - Reallocated sector count: 45 [2025-01-15 14:32:10] Disk 1 - Status: OK
Refer to the exhibit. A system administrator notices that the computer occasionally freezes and data read errors occur. What should the administrator do?
⚠ Common exam trap
Test-takers frequently assume CHKDSK (Option C) can fix any disk issue, but it only addresses logical corruption, not physical failures, and they may overlook that the 'System' label on Disk 0 indicates it is the boot drive, making its failure the primary cause of system freezes.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Replace Disk 0
Disk 0 is the system disk (as indicated by the 'System' label in the exhibit), and the described symptoms—occasional freezing and data read errors—are classic indicators of a failing hard drive. Replacing Disk 0 addresses the root cause because a failing system disk can cause intermittent read failures and system hangs. Running CHKDSK or updating drivers would only mask the problem temporarily, and replacing Disk 1 (a non-system disk) would not resolve system-level freezes.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Update the storage controller driver
Why it's wrong here
Drivers do not fix physical disk errors.
- ✗
Replace Disk 1
Why it's wrong here
Disk 1 is healthy and does not need replacement.
- ✗
Run CHKDSK on both disks
Why it's wrong here
CHKDSK can repair file system errors but not hardware failures.
- ✓
Replace Disk 0
Why this is correct
Disk 0 is predicted to fail and has reallocated sectors, so replacement is necessary.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This FC0-U71 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the FC0-U71 exam.