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FC0-U71 A user cannot connect to the internet Practice Question

Exhibit

Refer to the exhibit.
C:\> ipconfig /all
Windows IP Configuration
   Host Name . . . . . . . . . . . : PC123
   Primary Dns Suffix  . . . . . . :
   Node Type . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . : No
   WINS Proxy Enabled. . . . . . . : No
Ethernet adapter Local Area Connection:
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . : Realtek PCIe GbE Family Controller
   Physical Address. . . . . . . . : 00-1A-2B-3C-4D-5E
   DHCP Enabled. . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . : Yes
   IPv4 Address. . . . . . . . . . : 169.254.1.5(Preferred)
   Subnet Mask . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . :
   DHCP Server . . . . . . . . . . : 255.255.255.255
   DNS Servers . . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . : Enabled

A user cannot connect to the internet. The network uses DHCP. Based on the exhibit, what is the most likely cause?

⚠ Common exam trap

Watch out — candidates often confuse APIPA with a DHCP server issue versus a gateway or subnet problem, but APIPA specifically indicates DHCP server unresponsiveness, not misconfiguration of existing IP settings.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

DHCP server is not responding

The exhibit shows an APIPA address (169.254.x.x), which indicates that the client failed to obtain a DHCP lease. Since the network uses DHCP, the most likely cause is that the DHCP server is not responding, preventing the client from receiving a valid IP configuration.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • IP address conflict

    Why it's wrong here

    APIPA addresses are automatically assigned and do not indicate a conflict.

  • Incorrect subnet mask

    Why it's wrong here

    The subnet mask 255.255.0.0 is correct for an APIPA address.

  • No default gateway configured

    Why it's wrong here

    While there is no default gateway, this is a symptom of DHCP failure, not the root cause.

  • DHCP server is not responding

    Why this is correct

    APIPA occurs when a DHCP server is unavailable, so the DHCP server is likely not responding.

Visual reference

Client DHCP Server 1 Discover (broadcast) 2 Offer (IP: 192.168.1.10) 3 Request (I accept) 4 Acknowledge (lease confirmed) DORA — the four-step DHCP lease process

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This FC0-U71 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the FC0-U71 exam.