FC0-U71 Applications and Software Practice Question
A technician is cleaning up a Windows workstation that has accumulated many installed programs. The technician wants to remove applications that were installed as part of a bundled package and also wants to free disk space consumed by leftover installation files. Which TWO actions should the technician perform? (Choose two.)
⚠ Common exam trap
The trap here is treating disk cleanup and application removal as the same task, when each requires a different built-in tool.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Run Disk Cleanup and select the temporary files and Windows Update cleanup categories
Removing bundled applications requires invoking each program's registered uninstaller, which is exposed through Programs and Features, so that associated files and registry entries are removed together. Reclaiming space from leftover installation files is a separate task handled by Disk Cleanup categories such as temporary files and Windows Update cleanup. Manually deleting Program Files, disabling the installer service, or relocating the pagefile do not accomplish either goal.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Disable the Windows Installer service in Services.msc
Why it's wrong here
The Windows Installer service is required to install, modify, and remove many applications. Disabling it would prevent uninstall routines from completing and could leave programs in a partially removed state. This action does not free disk space and actively interferes with the cleanup goal rather than supporting it.
- ✗
Delete the contents of the Program Files directory
Why it's wrong here
Deleting Program Files contents removes application binaries without running the registered uninstall routines, leaving orphaned registry entries and broken shortcuts. Applications may also be in use, so deletion can fail or corrupt shared components. This approach does not cleanly remove bundled software and risks destabilizing the operating system and other installed programs.
- ✓
Run Disk Cleanup and select the temporary files and Windows Update cleanup categories
Why this is correct
Disk Cleanup targets files that are safe to remove, such as temporary files and superseded Windows Update packages, directly addressing the goal of reclaiming disk space. Selecting these categories removes installation leftovers that accumulate over time without touching installed applications, complementing the uninstall step performed through Programs and Features.
- ✗
Move the pagefile to a different drive
Why it's wrong here
Relocating the pagefile changes where virtual memory is stored but does not remove installed applications or delete leftover installation files. It can affect performance and crash-dump behavior, and it does nothing to address bundled software or accumulated setup remnants, so it is irrelevant to the stated cleanup objectives.
- ✓
Use the Programs and Features control panel to uninstall the bundled applications
Why this is correct
Programs and Features lists installed applications with their registered uninstall routines, allowing the technician to remove bundled programs individually. Running each uninstaller invokes the vendor's removal logic, which also deletes most associated files and registry entries, making this the appropriate action for eliminating unwanted bundled software from the workstation.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official CompTIA exam blueprint
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