hardMultiple ChoiceObjective-mapped
FC0-U71 A small business wants to use a CRM system Practice Question
A small business wants to use a CRM system. They need to access it from mobile devices and desktops without installing software. Which deployment model fits?
⚠ Common exam trap
Candidates often confuse PaaS with SaaS, thinking a platform is sufficient for a ready-to-use application, but PaaS requires development effort to create the CRM software, whereas SaaS delivers it as a finished service.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Software as a Service (SaaS)
Software as a Service (SaaS) delivers the CRM application over the internet, allowing users to access it from any device with a web browser without installing software. This model matches the requirement for mobile and desktop access with zero local installation, as the provider hosts and manages the entire application stack.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Platform as a Service (PaaS)
Why it's wrong here
PaaS provides a platform for development, not end-user applications.
- ✓
Software as a Service (SaaS)
Why this is correct
SaaS delivers software over the internet, accessible via browser without installation.
- ✗
On-premises
Why it's wrong here
On-premises requires installation and maintenance on local servers.
- ✗
Infrastructure as a Service (IaaS)
Why it's wrong here
IaaS provides virtualized hardware, not applications.
Go deeper
Related to this question
About these practice questions
This FC0-U71 question is part of Courseiva's 988-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This FC0-U71 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the FC0-U71 exam.