A company deployed a chatbot using a pre-trained language model. Users report that the chatbot provides incorrect answers to domain-specific questions. Which approach should the AI team prioritize to improve accuracy without retraining the entire model?
Trap 1: Increase the temperature parameter to reduce randomness.
Temperature controls creativity, not factual correctness.
Trap 2: Collect more general training data and retrain the model from…
Retraining from scratch is costly and may not address domain specificity.
Trap 3: Roll back to a previous version of the model that was more accurate.
Rolling back does not fix the domain knowledge gap.
- A
Fine-tune the model on a curated dataset of domain-specific conversations.
Fine-tuning on a curated domain-specific conversation dataset adapts the pre-trained model's weights to the company's terminology and expected answers, improving accuracy on domain questions. It avoids the cost and risk of training a model from scratch.
- B
Increase the temperature parameter to reduce randomness.
Why it fails: Temperature controls creativity, not factual correctness.
- C
Collect more general training data and retrain the model from scratch.
Why it fails: Retraining from scratch is costly and may not address domain specificity.
- D
Roll back to a previous version of the model that was more accurate.
Why it fails: Rolling back does not fix the domain knowledge gap.