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CV0-004 Troubleshooting Practice Question

Exhibit

iptables -L -v -n
Chain INPUT (policy ACCEPT)
 pkts bytes target     prot opt in     out     source               destination
    0     0 DROP       tcp  --  eth0   *       0.0.0.0/0            10.0.1.10  tcp dpt:22
    5   600 ACCEPT     tcp  --  eth0   *       10.0.0.0/16          10.0.1.10  tcp dpt:22

Refer to the exhibit. An administrator is unable to SSH into a cloud server with IP 10.0.1.10 from a remote location (outside the 10.0.0.0/16 network). What is the most likely cause?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The firewall rule order is incorrect

Firewall rules are evaluated in order; the first rule (rule #1) drops all SSH traffic from any source, and the second rule (rule #2) permits SSH traffic only from the internal network (10.0.0.0/16). Since the remote location is outside this network, the packet matches the first rule and is dropped before reaching the second rule. Option B is incorrect because the firewall is not dropping all packets on port 22; it only drops those from external sources due to the rule order. Option C is incorrect because a host key change would cause a different SSH warning, not a connection timeout. Option D is incorrect because if the SSH service were not running, the error would be 'connection refused' rather than a timeout.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The firewall rule order is incorrect

    Why this is correct

    The drop rule appears before the allow rule, so external traffic is dropped before reaching the allow rule.

  • The firewall is dropping all packets on port 22

    Why it's wrong here

    The second rule accepts SSH from internal network, so not all packets are dropped.

  • The SSH host key has changed

    Why it's wrong here

    A changed host key would cause a warning, not a connection failure.

  • The SSH service is not running

    Why it's wrong here

    The SSH service might be running but blocked by firewall.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CV0-004 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CV0-004 exam.