How should I use these Operations and Support practice questions?

Read each scenario carefully and choose your answer before revealing the explanation. Then check why your choice was right or wrong. Repeat until the reasoning feels automatic.

Can I practise just Operations and Support questions in a focused session?

Yes — use the session launcher on this page to start a 10-, 20-, 30- or 50-question session drawn entirely from the Operations and Support domain.

CV0-004 · topic practice

Operations and Support practice questions

Operations and Support covers running cloud workloads after deployment: monitoring, alerting, logging, backup, and disaster recovery. Questions present a business requirement (RTO, RPO, region, cost) and ask you to select the AWS service, replication strategy, or alert configuration that satisfies it. Expect scenario-based items tying metrics and logs to concrete actions.

Courseiva uses original exam-style practice questions designed for learning and revision. The goal is to understand the concepts, recognise exam patterns, and improve through explanations — not memorise copied exam dumps.

Editorial oversight:Johnson Ajibi· MSc IT Security, IEEE Senior Member

20 questionsDomain: Operations and Support

Practice 10 questions Browse domain →

What the exam tests

What to know about Operations and Support

Be able to map a stated RTO and RPO to a specific DR strategy and AWS service, and to configure metric alarms and centralized log queries. The single most important thing: read the RTO/RPO numbers first, then pick the cheapest strategy that still meets both.

Selecting RTO/RPO-appropriate DR strategies: backup/restore, pilot light, warm standby, multi-site

Using CloudWatch alarms on metrics like CPUUtilization with thresholds and evaluation periods

Centralizing logs with CloudWatch Logs, subscriptions, and CloudWatch Logs Insights queries

Cross-region replication options: S3 CRR, RDS read replicas, and snapshot copying

Watch out for

Common Operations and Support exam traps

▸Confusing RTO with RPO: RTO is acceptable downtime, RPO is acceptable data loss window; swapping them changes the correct DR strategy.
▸Choosing multi-site active-active for every scenario, ignoring cost when warm standby or pilot light already meets the stated RTO/RPO.
▸Assuming CloudWatch alarms act alone; they need SNS topics or Auto Scaling actions attached to actually notify or remediate.

Practice set

Operations and Support questions

20 questions · select your answer, then reveal the explanation

Question 1easymultiple choice

Read the full Operations and Support explanation →

A cloud architect is designing a monitoring solution for a web application. Which service should they use to collect and visualize metrics such as CPU utilization and network throughput?

Trap 1: AWS CloudTrail

CloudTrail records API activity, not metrics.

Trap 2: AWS Config

AWS Config tracks resource configuration changes.

Trap 3: AWS Trusted Advisor

Trusted Advisor provides best practice recommendations.

Study all Operations and Support common traps →

A
AWS CloudTrail
Why it fails: CloudTrail records API activity, not metrics.
B
AWS CloudWatch
AWS CloudWatch natively ingests EC2 and load-balancer metrics — CPU utilization and network throughput — without agents, then renders them in dashboards and alarms. This directly satisfies the stem's requirement to collect and visualise infrastructure metrics for the web application, unlike logging-only or identity services such as Microsoft Entra ID.
C
AWS Config
Why it fails: AWS Config tracks resource configuration changes.
D
AWS Trusted Advisor
Why it fails: Trusted Advisor provides best practice recommendations.

Operations and Support practice questions

What to know about Operations and Support

Common Operations and Support exam traps

Operations and Support questions

A cloud architect is designing a monitoring solution for a web application. Which service should they use to collect and visualize metrics such as CPU utilization and network throughput?

A company wants to receive alerts when their cloud costs exceed a budget threshold. Which cost management feature should they use?

A cloud administrator is configuring automated scaling for a web application. The scaling policy should add two instances when CPU utilization exceeds 80% for five minutes. Which type of scaling policy should they implement?

A systems administrator notices that an application is slow to respond. They want to analyze the latency of individual requests across microservices. Which tool should they use?

A company uses multiple AWS accounts. The cloud team wants to allocate costs to specific business units. What should they implement?

A company's disaster recovery plan requires them to restore a database to a specific point in time. Which backup strategy should they use?

A cloud administrator wants to be notified immediately via email when a critical alert is triggered. Which notification channel should they configure?

A company wants to implement automated patching for their cloud resources. Which TWO services are designed for patch management?

A cloud engineer is configuring an auto-scaling group and wants to add instances based on a sustained increase in CPU utilization above 80% for 5 minutes. Which scaling policy type should be used?

A company uses AWS and wants to implement a disaster recovery plan with an RTO of 4 hours and RPO of 1 hour. They have a primary site in us-east-1 and a DR site in us-west-2. The application data is stored in Amazon RDS for MySQL. Which strategy meets both RTO and RPO with minimal data loss?

A cloud engineer is troubleshooting a network connectivity issue between two subnets in a VPC. The engineer wants to capture and analyze traffic metadata to identify dropped packets. Which TWO tools can provide this information? (Select TWO.)

During a disaster recovery drill, a cloud engineer discovers that the RTO for a critical application is not being met. The application runs on EC2 instances with data in EBS volumes. Which change would most likely improve the RTO?

A cloud engineer is configuring auto-scaling for a web application. The scaling policy should add 2 instances when CPU utilization exceeds 80% for 5 consecutive minutes and remove 1 instance when CPU drops below 50% for 10 minutes. Which type of scaling policy should they use?

A cloud administrator needs to view the console output of a VM that failed to boot. Which feature should they use to access the boot logs?

A cloud engineer is designing an auto-scaling solution for a stateful application. The scaling policy must ensure that instances are properly drained before termination and that new instances are fully initialized before receiving traffic. Which THREE features should be used? (Choose THREE.)

A company is planning a disaster recovery testing strategy. They want to validate both RTO and RPO without impacting production. Which THREE approaches should they consider? (Choose THREE.)

A company uses Azure Log Analytics to centralize logs from multiple subscriptions. The security team requires that logs be retained for seven years to meet compliance regulations. What should the administrator configure to meet this requirement?

A company needs to back up a critical database with a Recovery Point Objective (RPO) of 15 minutes and a Recovery Time Objective (RTO) of 2 hours. Which disaster recovery strategy should be implemented?

A company uses AWS and wants to verify that its disaster recovery plan meets the defined RTO and RPO objectives. Which type of testing should be performed to simulate a real failover scenario without impacting production?

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