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CV0-004 Practice Question: A company's cloud environment has experienced a…

A company's cloud environment has experienced a sudden spike in network traffic, causing a critical application to become unresponsive. Which of the following is the FIRST step the cloud administrator should take to address this issue?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Analyze the network traffic logs to identify the source of the spike.

The first step in troubleshooting is to identify the problem, which involves analyzing network traffic logs to determine the source of the spike. Option A is wrong because restarting the server may temporarily restore service but does not address the root cause and could lead to recurring issues. Option C is wrong because contacting the cloud provider should be done after internal diagnosis, not as the first step. Option D is wrong because increasing bandwidth without understanding the cause of the spike can waste resources and may not solve the problem if the issue is due to a DDoS attack or misconfiguration.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Restart the application server to restore service.

    Why it's wrong here

    Restarting may temporarily restore service but doesn't resolve the underlying issue.

  • Analyze the network traffic logs to identify the source of the spike.

    Why this is correct

    Log analysis is the first step in troubleshooting to understand the cause of the spike.

  • Contact the cloud provider to report the issue.

    Why it's wrong here

    Contacting the provider is premature without internal investigation.

  • Increase the bandwidth for the affected application.

    Why it's wrong here

    Increasing bandwidth treats the symptom but may not address the root cause like a DDoS attack.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CV0-004 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CV0-004 exam.