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TroubleshootinghardMultiple ChoiceObjective-mapped

CV0-004 Troubleshooting Practice Question

A cloud engineer is troubleshooting an issue where an application running in a container on a Kubernetes cluster is unable to resolve DNS names. The cluster uses CoreDNS. The engineer checks the CoreDNS pod logs and sees no errors. Which of the following should the engineer check next?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The container's /etc/resolv.conf file

The container's /etc/resolv.conf file. In Kubernetes, pods use the DNS configuration specified in their /etc/resolv.conf, which should point to the CoreDNS service IP. If this file is misconfigured (e.g., due to a custom pod DNS policy or a problem with the kubelet), DNS resolution will fail. The CoreDNS pod logs show no errors, indicating CoreDNS is running fine, so the issue is likely in how the pod is configured to contact CoreDNS. Option A (checking the Kubernetes DNS service IP) is not the next step because the DNS service IP is typically correct; the problem is whether the pod is using it. Option C (checking the cloud provider's DNS resolver settings) is for external DNS resolution, not for internal cluster DNS. Option D (checking network policies) would cause traffic to be dropped entirely, not just DNS, and would likely show in logs or other symptoms.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The Kubernetes DNS service IP address

    Why it's wrong here

    The service IP is automatically assigned and unlikely to be wrong.

  • The container's /etc/resolv.conf file

    Why this is correct

    If this file does not point to CoreDNS, DNS resolution fails.

  • The cloud provider's DNS resolver settings

    Why it's wrong here

    Upstream resolvers are used only after CoreDNS, so the issue is local.

  • The network policy for the namespace

    Why it's wrong here

    Network policies would block all traffic to CoreDNS, but CoreDNS logs show no errors.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CV0-004 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CV0-004 exam.