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TroubleshootingeasyMultiple ChoiceObjective-mapped

CV0-004 Troubleshooting Practice Question

A cloud administrator notices that a virtual machine is running but cannot be reached over the network. The administrator verifies that the VM is configured with the correct IP address and subnet mask. Which of the following is the MOST likely cause of this issue?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Misconfigured default gateway

A misconfigured default gateway is the most likely cause when the IP address and subnet mask are correct but the VM cannot be reached over the network. The default gateway is responsible for routing traffic from the VM to other networks. If it is incorrect, the VM can communicate within its own subnet but not beyond, leading to unreachability. Option A (firewall blocking traffic) is less likely because the administrator verified correct IP configuration, and a firewall issue would typically affect specific ports or protocols, not all connectivity. Option B (incorrect DNS) affects name resolution but not basic IP connectivity. Option C (missing port forwarding) is used for inbound NAT mappings and is not relevant to general network reachability.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Cloud provider firewall blocking all traffic

    Why it's wrong here

    Firewalls usually block by rule, not by default gateway misconfiguration.

  • Incorrect DNS server settings

    Why it's wrong here

    DNS does not affect basic IP connectivity.

  • Missing port forwarding rule

    Why it's wrong here

    Port forwarding is for inbound access, not general connectivity.

  • Misconfigured default gateway

    Why this is correct

    Without a correct gateway, traffic cannot exit the subnet.

Visual reference

Inside (Private) PC-A 10.0.0.1 PC-B 10.0.0.2 NAT Router Outside (Public) 203.0.113.1 Inside Global Server PAT: many private IPs share one public IP via unique port numbers

About these practice questions

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CV0-004 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CV0-004 exam.