CV0-004 Troubleshooting Practice Question
A cloud administrator is troubleshooting a failed backup job that was supposed to back up a database to a cloud storage bucket. The job fails with an access denied error. Which two likely causes should the administrator investigate? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The IAM role assigned to the backup service lacks write permissions to the bucket
Correct options are B and D. Option B is likely because the IAM role assigned to the backup service lacks write permissions to the bucket, resulting in an access denied error. Option D is likely because if the storage bucket has been deleted, the backup job cannot write to it, also producing an access denied error. Option A is incorrect because an offline database would cause a connection error, not access denied. Option C is incorrect because a misconfigured backup schedule would prevent the job from running at the scheduled time, not cause an access denied error. Option E is incorrect because version incompatibility typically results in a software error, not an access denied error.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The database is offline during backup
Why it's wrong here
An offline database would cause a connection timeout or refused error.
- ✓
The IAM role assigned to the backup service lacks write permissions to the bucket
Why this is correct
Insufficient permissions directly cause access denied errors.
- ✗
The backup schedule is misconfigured
Why it's wrong here
Misconfigured schedule would either skip the job or run at wrong time, not cause access denied.
- ✓
The storage bucket has been deleted
Why this is correct
A deleted bucket returns an access denied or not found error.
- ✗
The backup software version is incompatible
Why it's wrong here
Version incompatibility typically results in a compatibility error, not access denied.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CV0-004 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CV0-004 exam.