Question 1mediummultiple choice
Full question →mediummultiple choiceObjective-mapped
A user reports that Windows Update on a Windows 10 Pro workstation has been stuck on 'Downloading updates 0%' for several hours. The technician has already run the Windows Update Troubleshooter, which reported no issues. Which command-line tool should the technician use NEXT to attempt to resolve the problem by repairing potential system file corruption affecting the update process?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
sfc /scannow
System File Checker scans and repairs protected system files, but it relies on the component store being healthy. Running DISM first is typically recommended; thus sfc alone may not resolve corruption in the component store itself.
B
Best answer
dism /online /cleanup-image /restorehealth
DISM with /restorehealth checks the component store for corruption and repairs it using Windows Update or a local source. This addresses the root cause of many Windows Update failures and is the appropriate next step after the troubleshooter.
C
Distractor review
net stop wuauserv && net start wuauserv
This command sequence only restarts the Windows Update service. While useful after manual cleanup of the SoftwareDistribution folder, it does not repair system file corruption and is not the next step after a clean troubleshooter result.
D
Distractor review
wuauclt /detectnow
The wuauclt command is deprecated in Windows 10 and is used to force a detection check. It cannot repair underlying corruption and is not recommended for troubleshooting stuck updates.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?
Question 2
A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)
Question 3
A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?
Question 4
A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?
Question 5
A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?
Question 6
A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?
FAQ
Questions learners often ask
What does this 220-1101 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: dism /online /cleanup-image /restorehealth — When Windows Update is stuck and the built-in troubleshooter doesn't help, deeper system file corruption may be the cause. DISM (Deployment Imaging Service and Management Tool) with the /restorehealth option repairs the component store, which can fix underlying issues that prevent Windows Update from working correctly. Running DISM first, followed by sfc /scannow, is the recommended troubleshooting order. The other options either only restart services, use a deprecated command, or address less systemic issues.
What should I do if I get this 220-1101 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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