A technician is upgrading a workstation with two 16 GB DDR4 memory modules. The motherboard supports up to 64 GB and has four slots. The technician installs the modules in slots DIMM_A2 and DIMM_B2 (the recommended slots for dual-channel). When the system boots, the BIOS reports only 16 GB of RAM. The technician has tried reseating the modules and swapping them. Which of the following is the most likely cause?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
One of the memory modules is faulty
If one module were faulty, the system might still detect the other 16 GB and possibly exhibit errors. However, swapping the modules had no effect, and the BIOS still reports only 16 GB, suggesting a channel issue rather than a module fault.
Distractor review
The CPU is not compatible with the RAM speed
Incompatible RAM speed would typically cause instability or failure to boot, not a reduction in detected capacity. The system would either work at a lower speed or not boot at all.
Best answer
A bent pin in the CPU socket is disabling one memory channel
A bent pin in the CPU socket can interrupt the memory controller's connection to one channel. This prevents the system from detecting modules on that channel, resulting in only half the installed RAM being recognized.
Distractor review
The RAM voltage is set too low
Low voltage might cause stability issues or failure to POST, but it would not hide an entire module. The system would likely show both modules but with errors.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?
Question 2
A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)
Question 3
A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?
Question 4
A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?
Question 5
A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?
Question 6
A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?
FAQ
Questions learners often ask
What does this 220-1101 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: A bent pin in the CPU socket is disabling one memory channel — If only 16 GB is detected despite two modules being installed, it typically means only one memory channel is functioning. Bent pins in the CPU socket can disable a memory channel, causing the system to see only one of the two modules. This is a common hardware issue that can occur even if the CPU is properly seated.
What should I do if I get this 220-1101 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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