mediummultiple choiceObjective-mapped

A user reports that their Windows 10 workstation displays a blue screen error containing the text 'PAGE_FAULT_IN_NONPAGED_AREA' after upgrading the RAM from 8GB to 16GB. The technician has already verified that the new RAM modules are compatible and seated correctly. Which of the following should the technician do NEXT to resolve the issue?

Question 1mediummultiple choice
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A user reports that their Windows 10 workstation displays a blue screen error containing the text 'PAGE_FAULT_IN_NONPAGED_AREA' after upgrading the RAM from 8GB to 16GB. The technician has already verified that the new RAM modules are compatible and seated correctly. Which of the following should the technician do NEXT to resolve the issue?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Best answer

Run Windows Memory Diagnostic

Running the built-in memory diagnostic is the most direct way to test for RAM errors that could cause this blue screen. It can confirm whether the new hardware is defective or incompatible.

B

Distractor review

Update the BIOS/UEFI firmware

Updating the BIOS might address compatibility issues with the new RAM, but it is not the first step after verifying physical installation. Memory testing should be performed first to rule out hardware defects.

C

Distractor review

Disable Fast Startup

Disabling Fast Startup is a power management setting that affects boot times, not memory errors. It is unlikely to resolve a PAGE_FAULT_IN_NONPAGED_AREA blue screen.

D

Distractor review

Perform a System Restore

System Restore rolls back system files and settings to a previous state. Since the issue began after a hardware change, reverting software changes will not fix a potential hardware problem with the RAM.

Common exam trap

Common exam trap: OSPF can fail even when IP connectivity looks correct

OSPF neighbour formation depends on matching areas, timers, network type, authentication and passive-interface behaviour. Do not choose an answer only because the devices can ping.

Technical deep dive

How to think about this question

OSPF questions usually test the details that control adjacency and route selection. Read the neighbour state, area, router ID and interface configuration before deciding what is wrong.

KKey Concepts to Remember

  • OSPF neighbours must agree on key parameters.
  • Router ID selection can affect neighbour relationships and LSDB output.
  • OSPF cost influences the preferred path.
  • A route can appear in OSPF information but not become the installed route.

TExam Day Tips

  • Check area mismatch first when OSPF adjacency fails.
  • Review passive interfaces when a network is advertised but no neighbour forms.
  • Use show ip ospf neighbor and show ip route clues carefully.

Related practice questions

Related 220-1101 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

Question 1

A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?

Question 2

A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)

Question 3

A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?

Question 4

A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?

Question 5

A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?

Question 6

A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?

FAQ

Questions learners often ask

What does this 220-1101 question test?

OSPF neighbours must agree on key parameters.

What is the correct answer to this question?

The correct answer is: Run Windows Memory Diagnostic — The error PAGE_FAULT_IN_NONPAGED_AREA typically indicates a memory or driver issue. Since the RAM upgrade is new and compatibility and seating have been verified, the next logical step is to run Windows Memory Diagnostic (mdsched.exe) to test the memory modules for errors. This can identify faulty RAM or timing issues. Updating the BIOS might help with compatibility but should not be the first step. Disabling Fast Startup is a power management setting and unlikely to resolve a memory-related blue screen. System Restore would revert system files but would not address the hardware change and is not the most direct approach.

What should I do if I get this 220-1101 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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