easymultiple choiceObjective-mapped

A user reports that their web browser is repeatedly opening pop-up advertisements on every website visited. The technician has run a full antivirus scan which found no threats. Which of the following should the technician try NEXT?

Question 1easymultiple choice
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A user reports that their web browser is repeatedly opening pop-up advertisements on every website visited. The technician has run a full antivirus scan which found no threats. Which of the following should the technician try NEXT?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

Disable browser notifications for suspicious websites

This may reduce some pop-ups but will not remove extensions that generate advertisements.

B

Distractor review

Install a reputable ad-blocking extension

An ad blocker might block the pop-ups, but it does not resolve the root cause (likely a malicious extension).

C

Best answer

Reset the browser settings to their defaults

Resetting the browser removes suspicious extensions, restores default search engine, and clears corrupted settings, effectively eliminating most pop-up issues.

D

Distractor review

Change the browser homepage to a blank page

Changing the homepage only affects the page that opens when the browser starts, not pop-up behavior.

Common exam trap

Common exam trap: usable hosts are not the same as total addresses

Subnetting questions often tempt you into counting all addresses. In normal IPv4 subnets, the network and broadcast addresses are not usable host addresses.

Technical deep dive

How to think about this question

Subnetting questions test whether you can identify the network, broadcast address, usable range, mask and correct subnet. Slow down enough to calculate the block size correctly.

KKey Concepts to Remember

  • CIDR notation defines the prefix length.
  • Block size helps identify subnet boundaries.
  • Network and broadcast addresses are not usable hosts in normal IPv4 subnets.
  • The required host count determines the smallest suitable subnet.

TExam Day Tips

  • Write the block size before choosing the subnet.
  • Check whether the question asks for hosts, subnets or a specific address range.
  • Do not confuse /24, /25, /26 and /27 host counts.

Related practice questions

Related 220-1101 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

Question 1

A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?

Question 2

A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)

Question 3

A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?

Question 4

A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?

Question 5

A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?

Question 6

A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?

FAQ

Questions learners often ask

What does this 220-1101 question test?

CIDR notation defines the prefix length.

What is the correct answer to this question?

The correct answer is: Reset the browser settings to their defaults — Pop-up ads in the browser that appear on every site are often caused by unwanted browser extensions, toolbars, or altered browser settings. Resetting the browser to its default state removes malicious extensions and restores default configuration, which is a quick and effective first step after verifying no malware is present. Disabling notifications may help with some pop-ups, but it will not remove extensions. Installing an ad-block extension may mask the issue but does not remove the underlying cause. Changing the homepage does not affect pop-ups.

What should I do if I get this 220-1101 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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