hardmultiple choiceObjective-mapped

A user reports that the touchscreen on their smartphone is unresponsive in a vertical strip approximately one inch wide, running from the top to the bottom of the screen. All other areas of the screen respond correctly to touch. The user has cleaned the screen and removed the screen protector. The phone has not been dropped or exposed to liquid. Which of the following components is MOST likely causing this issue?

Question 1hardmultiple choice
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A user reports that the touchscreen on their smartphone is unresponsive in a vertical strip approximately one inch wide, running from the top to the bottom of the screen. All other areas of the screen respond correctly to touch. The user has cleaned the screen and removed the screen protector. The phone has not been dropped or exposed to liquid. Which of the following components is MOST likely causing this issue?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Best answer

Digitizer failure

The digitizer is the touch-sensitive layer. A localized failure, such as a broken trace or damaged sensor grid, would result in a dead zone exactly as described.

B

Distractor review

LCD panel failure

LCD panel failure typically manifests as visual issues like lines, discoloration, or black spots. Since the display is normal and only touch input is affected in a strip, the LCD is not the cause.

C

Distractor review

Software glitch

A software glitch would likely affect the entire touch interface or specific applications, not a precise vertical strip. Rebooting or updating the OS would usually resolve software issues.

D

Distractor review

Battery swelling

Battery swelling can push against the screen from behind, causing general distortion or pressure spots. It does not create a clean vertical unresponsive strip without noticeable physical deformation of the screen.

Common exam trap

Common exam trap: OSPF can fail even when IP connectivity looks correct

OSPF neighbour formation depends on matching areas, timers, network type, authentication and passive-interface behaviour. Do not choose an answer only because the devices can ping.

Technical deep dive

How to think about this question

OSPF questions usually test the details that control adjacency and route selection. Read the neighbour state, area, router ID and interface configuration before deciding what is wrong.

KKey Concepts to Remember

  • OSPF neighbours must agree on key parameters.
  • Router ID selection can affect neighbour relationships and LSDB output.
  • OSPF cost influences the preferred path.
  • A route can appear in OSPF information but not become the installed route.

TExam Day Tips

  • Check area mismatch first when OSPF adjacency fails.
  • Review passive interfaces when a network is advertised but no neighbour forms.
  • Use show ip ospf neighbor and show ip route clues carefully.

Related practice questions

Related 220-1101 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

Question 1

A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?

Question 2

A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)

Question 3

A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?

Question 4

A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?

Question 5

A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?

Question 6

A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?

FAQ

Questions learners often ask

What does this 220-1101 question test?

OSPF neighbours must agree on key parameters.

What is the correct answer to this question?

The correct answer is: Digitizer failure — The touchscreen is composed of two main layers: the digitizer (which detects touch) and the LCD (which displays the image). A vertical strip of unresponsive touch input points to a failure in the digitizer layer, as it is responsible for sensing touch across the entire screen. The LCD is likely functioning correctly because the display shows no visual defects. Software glitches typically affect the entire screen or specific apps, not a precise physical region. Battery swelling can cause general pressure but would not result in a narrow vertical strip failure.

What should I do if I get this 220-1101 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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