Question 1hardmultiple choice
Full question →hardmultiple choiceObjective-mapped
A user's smartphone will not charge when plugged into a cable. The technician inspects the charging port and finds it is clean and the cable appears undamaged. The phone was working normally earlier and was not dropped. The technician tests the cable with another device and it charges normally. Which of the following should the technician do NEXT to diagnose the issue?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Replace the battery with a new one
Replacing the battery is a possible solution, but it should be done after simpler diagnostic steps, such as testing with a different charger and cable.
B
Best answer
Test the phone with a different, known-good charger and cable
This step isolates the issue to the phone's hardware component (battery or charging port) because the original charger and cable have been verified to work with another device.
C
Distractor review
Perform a factory reset of the smartphone
A factory reset addresses software issues, not hardware charging problems. The phone shows no signs of software malfunction, so this step is unlikely to help.
D
Distractor review
Replace the charging port assembly
Replacing the charging port is a repair that should be considered only after confirming that the battery and other components are not at fault through proper testing.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?
Question 2
A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)
Question 3
A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?
Question 4
A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?
Question 5
A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?
Question 6
A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?
FAQ
Questions learners often ask
What does this 220-1101 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Test the phone with a different, known-good charger and cable — Since the cable and charger are known good, the problem is with the phone. The next logical step is to test with a different, known-good charger block and cable combination to eliminate the possibility of a faulty charger block or amperage mismatch. If the phone still does not charge, the battery or charging port may be faulty. Replacing the battery immediately is premature without further diagnostics. A factory reset is a software fix and will not resolve a hardware charging issue. Replacing the charging port should be done only after simpler steps are exhausted.
What should I do if I get this 220-1101 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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