A technician replaced the cracked glass and LCD assembly on a smartphone. The touch screen now works intermittently and often registers touches in the wrong location or not at all. The display itself is clear and bright. Which of the following is the MOST likely cause?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
The LCD is not compatible with the smartphone model
If the LCD were incompatible, the display would likely not work properly or would show distorted images. Since the display is clear and bright, compatibility is not the issue.
Best answer
The digitizer flex cable is loose or not seated correctly
Correct. A loose or improperly seated digitizer cable can cause intermittent or inaccurate touch response. The technician should power off the device, disconnect the battery, and reseat the digitizer flex cable firmly into its connector.
Distractor review
The smartphone battery is swollen and pressing on the digitizer
A swollen battery could cause physical distortion and pressure, but that would likely affect the display as well or cause the phone to bulge. The scenario describes only touch issues, and the display is fine, so a swollen battery is unlikely.
Distractor review
The smartphone's software needs to be recalibrated for the new screen
Modern smartphones generally do not require manual calibration for digitizers; they are auto-calibrated. While a factory reset or OS update might occasionally help, a software calibration is not a standard step and is less likely than a hardware connection problem.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?
Question 2
A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)
Question 3
A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?
Question 4
A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?
Question 5
A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?
Question 6
A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?
FAQ
Questions learners often ask
What does this 220-1101 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: The digitizer flex cable is loose or not seated correctly — When a touchscreen does not work correctly after a replacement, the most common causes are a faulty digitizer or improper alignment of the flex cable. In this scenario, the display is fine, so the issue is specifically with the touch input. The digitizer (the touch-sensitive layer) is often replaced together with the LCD as a single assembly. If the new assembly has a defective digitizer or if the flex cable connecting the digitizer to the motherboard is not seated properly, the touch functionality will be impaired. The technician should first check that the digitizer flex cable is fully inserted and locked. If it is, the digitizer itself is likely defective. The other options are less likely because the device powers on, the display works, and the issue is isolated to touch.
What should I do if I get this 220-1101 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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