Question 1mediummultiple choice
Full question →mediummultiple choiceObjective-mapped
A small office has a network with a router providing DHCP. A user's computer can access the internet but cannot print to a network printer by its IP address. Other computers on the same network can print to the printer. The technician pings the printer's IP from the affected computer and gets a response. Which of the following should the technician check NEXT?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Printer driver installation
The printer driver is important, but if the driver were completely missing or corrupted, other users might also have issues. Additionally, the driver usually works with the correct port settings. A driver issue alone is less likely since ping succeeds.
B
Distractor review
Windows Firewall on the computer
Windows Firewall could block printing traffic, but the fact that ping succeeds suggests ICMP traffic is allowed. While firewall rules could block specific ports (e.g., TCP 9100), it is more common to check port configuration first. This is a secondary check.
C
Best answer
Printer's port configuration on the computer (e.g., RAW vs LPR)
The port configuration defines the protocol and port number used for the print job. A mismatch between the computer's port settings and the printer's expected settings can prevent printing even when network connectivity exists. Checking and correcting this is the most logical next step.
D
Distractor review
Network cable between switch and printer
The printer is reachable via ping, so the network cable and switch connection are functional. Replacing the cable would not resolve the issue.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?
Question 2
A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)
Question 3
A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?
Question 4
A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?
Question 5
A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?
Question 6
A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?
FAQ
Questions learners often ask
What does this 220-1101 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Printer's port configuration on the computer (e.g., RAW vs LPR) — Since the printer is reachable via ping, the network connectivity between the computer and printer is functional. The issue likely lies in the printer configuration on the computer, specifically the port settings (protocol and port number) that Windows uses to communicate with the printer. Common mismatches include using LPR when the printer expects RAW on port 9100, or vice versa.
What should I do if I get this 220-1101 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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